Question 1

Why New India Assurance Health Insurance?

Accepted Answer

New India Assurance Health Insurance is a subsidiary company of the government of India with a global presence in over 28 countries worldwide. Headquartered at Mumbai, the company is a leader in the sector of non-life insurance with more than 100 years of existence. Considered as direct insurer in the country, the company has a strong presence in India and in the international insurance market. Till December 2019, the company had 2935 offices with a employee base of 16795.

Question 2

What are the benefits of buying New India Assurance health insurance plans?

Accepted Answer

Benefits include:

# Extensive limit on Sum Insured - these plans allow a choice of sum insured that ranges from 1 lakh to 1 crore rupees that can be opted for as per the individual and family needs of the policyholder. 
# Restoration of Sum Insured - these plans allow the benefit of restoration of sum insured. Thus, under these plans the sum insured is refilled by the insurance company when it becomes exhausted due to previous claims that were made during the term of the policy.
# Lifetime Renewability - these plans are available with lifetime renewability option and so you can renew these plans by making renewal premium payment.
# Cumulative Bonus facility - the health plans by New India Assurance allow No Claim Bonus for each claim-free year.
# Portability - these plans also offer portability feature, which means that the insured can switch policy if he/she is not satisfied with his/her active  policy at the time of renewal.

Question 3

Can I port out my current plan to any of the New India Assurance health insurance plans?

Accepted Answer

Yes, most New India Assurance health plans allow portability features within the company from one plan to another as well as from one policy provider to another. You need to approach the company to avail this feature.

Question 4

What is the process to make a claim through the New India Assurance Insurance Company?

Accepted Answer

Cashless claims:

# Get admitted at a New India Assurance Network Hospital.
# Intimate the insurer's TPA about the hospital admission. 
# Inform insurer 48 hours prior to getting hospitalized for planned treatment and within 24 hours of getting hospitalized for emergency cases.
# Submit the form for Cashless Claim to the insurer/TPA for verification. 
# The documents are verified and checked as per the policy terms and conditions. 
# The insurer informs the policyholder and the hospital if the claim is approved or rejected. 
# If approved, the insured can avail cashless treatment and the payment of the treatment is done by the insurer.

Reimbursement claims:

# Get Hospitalized at any hospital including non-Network Hospital.
# Inform TPA within 24 hours of hospitalization.
# Get the treatment done and settle all bills.
# Collect all original documents and discharge papers from hospital.
# Submit the claim documents within 7 days of discharge.
# The insurer will verify the documents and settle the claim as per terms and conditions

Question 5

What kind of insurance policies are offered by the New India Assurance Insurance Company?

Accepted Answer

New India Assurance general insurance company offers several types of insurance policies namely; 

1. Health insurance
2. Motor insurance
3. Rural insurance
4. Travel insurance
5. Home insurance
6. Aviation insurance
7. Marine insurance
8. Industrial insurance
9. Liability insurance, and
10. Customized business and SME products insurance

Question 6

How to make the New India Assurance Insurance online payment to renew the policy?

Accepted Answer

Below are the steps:

# Go to the website of New India Assurance health Insurance.
# Click on ‘Renew’ on the home page.
# Submit policy details. Now, click on the tab ‘Renew’.
# Choose the quote that suits you aptly.
# Make the payment online.

Question 7

What are the health insurance claim settlement options offered by New India Assurance?

Accepted Answer

Policyholders of New India Assurance health insurance can make health insurance claims via any of the two options of cashless treatment or reimbursement claim option.

Question 8

What are the documents required for the claim settlement process at New India Assurance?

Accepted Answer

Documents required are:

# Duly filled and signed claim form with details 
# Original copy of discharge summary
# Original bills and receipts from hospital 
# Other original treatment reports.
# Follow-ups treatment documents (if any)

Tag Archive: New India Assurance Health Insurance Plan

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