What You Should Know Before Filing a National Bike Insurance Claim

Being a public insurance firm, National General Insurance has successfully settled numerous claims and has a good track record of settling claims. The insurer reaches out to its large number of customers through online policies as well. The best thing about National Insurance Bike Insurance company is that the insurer allows smooth settlement of claims of its customers/policyholders. Further, the customer care support of National Insurance makes it easy for their customers to get the claim settlement done of the entire process smoothly.

5 Steps on Filing National Bike Insurance Claim

1. Contact your insurer (National General Insurance Company) 
To start with the procedure of how to claim bike insurance National Insurance, it is important that the insured should inform the insurance company as soon as any unfortunate incident with your bike takes place such as a theft of bike, accidental damage etc. You can call up the National General Insurance company at 02248971018 to reach out to the insurer within 24 hours of an accident. Further, you must take enough photographs and images  of the accident site  where the incident took place and note down names of witnesses to serve as proof at the time of filing the claim process.

2. Make a Claim
Once you inform the insurer, a customer care representative from the National Insurance bike company will get back to you within 24 hours seeking the following information:

Policy Identifier or the policy number of your bike insurance policy
The time and date when the accident took place
Description of the estimated loss that took place
The loss evaluator representing the insurance company will come for a survey of the vehicle at the accident location
You would also require to give the name of the person driving the bike, contact details of the person, and his/her driving license details
Further, it will require the contact information of the insured
The evaluator assigns the insured a claim reference number for future use. The insured can also pick up the claim form at the nearest branch besides downloading it online.

3. Assessing Damages
The insurer sends an evaluator/surveyor to the location to examine the extent of damage that took place in the bike because of the accident. The insured can handover the National Insurance bike claim form, policy papers and other pieces of evidence to the evaluator.

4. Claim Settlement 
After evaluating the situation and the damages well, the surveyor approves the claim. Once the approval is received, the insurer subtracts the deductibles and depreciation amount and compensates the policyholder for the costs incurred in fixing the bike at the garage. You can get in touch with the representative of the insurer to check National Insurance bike claim status.

5. No-Claim Bonus (NCB)
For every claim free year, National General Insurance Company offers a no-claim bonus to its two-wheeler policyholders as a reward for not raising an Own-Damage claim during the policy period. The benefits gained in NCB are cumulative in nature and thus it keeps rising with time. However, the NCB benefit gets dissolved when you raise a claim, whatever the claim value may be. Thus, it is better to raise a claim when the damage is severe and the cost incurred exceeds the NCB amount.