Future Generali Health Insurance

Overview of Future Generali Health Insurance

About Future Generali is an insurance conglomerate in India well-known in the field of general insurance. With a diverse choice of health insurance policies, Future Generali presents their clients with financial security against numerous medical conditions and diseases.

The firm is a joint venture between two multinationals namely; the Future Group, which is a leading retailer in India, and the Generali group, which is an international insurance group based in Italy.

Products offered by Future Generali Insurance Company

The insurance company offers a spectrum of products in general insurance including:

• Health insurance
• Motor insurance
• Travel insurance
• Home insurance
• Personal accident insurance etc.

The Future Generali Insurances started their functioning from September 2007 and have presence all across India with over 125 branches.

Future Generali offers numerous products in the health insurance sector in India at reasonable premiums. The company has a range of Future Generali health insurance plans for families, individuals, and senior citizens. They also have plans that are disease-specific as well as top-up and super top-up health plans for their clients. The health plans of Future Generali Health Insurance provide comprehensive coverage to meet the major requirements of health insurance of individuals.

Key Highlights of Future Generali Health Insurance Company

* Year 2019-2020 Data

Awards and Achievements of Future Generali Health Insurance Company

Here are some awards and achievements which bring prominence to the Future Generali India insurance company.

• ET Best Brands 2020: The company was recognized as ‘The Economic Times Best Brand 2020’ on the basis of parameters like innovation, engagement, trustworthiness, and uniqueness.
• ET Now Sales Champion Award: Winner of 2018 ET Now Sales Champion award.
• Asia-Pacific Stevie Awards: Winner of Gold Award for ‘Innovation in Surpassing Customer’s Expectations’ in health insurance
• Best Product Launch PR Campaign Of The Year: Winner of 2019 best product Launch PR Campaign award held at the Kamikaze Corporate Communication & PR Leadership Summit 2019.
• Golden Star Awards – Claims Services Leader: Winner of Golden Star Awards for Best Insurance Brand. The category was Claims Service Leader in Health Insurance.
• Golden Star Awards – Best Product Innovation: Winner of the Golden Star Awards for Best Insurance Brand under the category Best Product Innovation in Health Total
• CMO Asia Award: Winner of the prestigious Asia’s Banking, Financial Service & Insurance Excellence Awards at the CMO Asia Awards ceremony, Singapore. The category was Company with Highest Claim Settlement – Health Insurance.

Benefits of Availing Future Generali Health Insurance Plans

Future Generali or Future General insurance company is one of the most sought after brands in the insurance sector in India. Below are some advantages that individuals can gain by obtaining health insurance policies from the company:

• Cashless hospitalization at 4200+ network hospitals.
• Lifetime renewability.
• Pre, post hospitalization expenses covered.
• Tax benefits under section 80D of Income Tax Act.
• Portability facility allowed.
• Ambulance Charges covered.
• Day Care Treatment procedures covered.
• 15 days Free Look Period allowed
• Add on covers available.
• Cumulative Bonus of 10% offered for claim-free years.
• Grace Period for Renewal (30 days from expiry of the policy) is allowed

Health Insurance Plans Offered by Future Generali Health Insurance Company

Here are some of the top Future Generali Health Insurance Plans:

1. Future Generali Health Suraksha Individual Plan

Eligibility:

• Minimum Entry Age – 90 days (children get coverage if parents are covered under the plan and till the age of 25 years)
• Maximum Entry Age – 70 years
• Maximum Renewal Age – No Limit
• Medical test – Not applicable for up to 45 years. Mandatory for people above 45 years.

Features:

• Free Look Period – 15 days from policy receipt
• Cumulative Bonus – 10% for every claim-free year.
• The Plan is further divided into three categories – Basic Plan, Silver Plan and Platinum Plan

Benefits:

• Pre-hospitalization expenses can be availed for up to 60 days.
• Post-hospitalization expenses can be availed for up to 90 days.
• Ambulance Charges refunded for up to Rs.1,500.
• Day Care Treatment available for 130 procedures.
• Cashless hospitalization at 4200+ network hospitals.
• In the event of hospitalization, medical expenses are covered.
• Hospital cash payback can be availed under platinum plan.
• Rupees 500 each day charges can be availed by the person accompanying the insured
• Expenses of patient care are covered for insured persons above the age of 60 years (350/day)
• Add on cover can be bought by insured to cover accidental hospitalization.

2. Future Generali Health Suraksha Family Plan

Eligibility:

• Minimum Entry Age – 90 days (children get coverage if parents are covered till the age of 25 years)
• Maximum Entry Age – 70 years
• Maximum Renewal Age – No Limit
• Medical test – Not applicable up to 45 years. Mandatory for those above 45 years.

Features:

• Free Look Period – 15 days from policy receipt
• Cumulative Bonus – 10% for every claim-free year.
• The Plan is further divided into three categories – Basic Plan, Silver Plan  and Platinum Plan
• Tax benefits under section 80D of Income Tax Act
• Grace Period for Renewal – 30 days from expiry of the policy

Benefits:

• One sum assured covers all family members.
• Spouses of the insured along with two dependent children are considered under family.
• Pre-hospitalization costs can be availed (till 60 days).
• Post-hospitalization costs can be availed (up to 90 days).
• Ambulance Charges refunded for up to Rs.1,500.
• Day Care Treatment available for 130 procedures.
• Cashless hospitalization at 4200+ network hospitals.
• In the event of hospitalization, medical expenses are covered.
• Hospital cash payback can be availed under platinum plan.
• Rupees 500 each day charges can be availed by the person accompanying the insured
• Expenses of patient care are covered for insured persons above the age of 60 years (350/day)
• Add-on cover can be bought by insured to cover accidental hospitalization.
• After 1 year of policy, kidney, gallstone etc. treatments are covered.
• After 3 years of policy, joint replacement surgery is covered. (for non-accidental cases)

3. Future Generali Criticare Critical Illness Plan

This plan covers the insured against any critical disease by covering hospital expenses and other related expenditures.

Eligibility

• Minimum age – 6 years.
• Maximum age – 65 years.
• Maximum renewal age – No Limits.
• Renewability – terminates upon successful payment of claims related to any specific illness.

Features:

• Free Look Period – 15 days from policy receipt
• Medical Screening reimbursement – 50%
• Portability – the plan allows portability facility from one policy to another by the same insurer
• Tax benefits under section 80D of Income Tax Act

Benefits:

• In the event of hospitalization, medical expenses are covered.
• Insured along with the spouse and two dependent children are covered under this plan.
• The plan offers lump sum payment if the insured is detected with 12 critical diseases.
• The 12 critical diseases covered under this plan include:

1. 1. Cancer (depending on severity)
   2. Kidney Failure (depending on severity)
   3. Primary Pulmonary Hypertension
   4. Liver Failure
   5. Multiple Sclerosis
   6. Bone Marrow/Major Organ Transplant –
   7. Open Chest Coronary Artery Bypass Graft
   8. Aorta Graft Surgery
   9. Stroke with permanent effects
   10. First Heart Attack (depending on severity)
   11. Coma (depending on severity), and
   12. Total Blindness

How to buy Future Generali Health Insurance Policy

You can follow the steps below to buy a Future Generali health insurance policy online:

• Visit the portal of the insurer.
• Click on the ‘health’ tab.
• Select ‘Gender’
• Submit personal details (Name, Mobile Number) after selecting Gender.
• You will receive an OPT on your mobile.
• Enter OTP received on your phone.
• ‘View Quotes’ by clicking on the appropriate button.
• Select number of family members to be added to the plan.
• Select each member’s age.
• Enter email ID and location.
• Now click the button of ‘Submit and View Quotes’
• You can find many health insurance quotes in front of you on the screen.
• Shortlist the most appropriate one.
• Now choose the policy duration of the plan.
• Submit the required details.
• Pay the premium online.

The process of Renew of Future Generali Health Insurance Plans

Below are the steps to be followed for Future Generali Health Insurance policy renewal:

• Go to the website of Future Generali Health Insurance.
• Click on ‘Renew’ on the home page.
• Submit policy details. Now, click on the tab ‘Renew’.
• Choose the quote that suits you aptly.
• Make the payment online.
• Your policy is renewed.

How to File a Future Generali Health Insurance Claim?

There are 2 ways to make a claim for Future Generali Health insurance. They are:

Cashless Claim: 

Here are the steps to proceed with cashless claim:

• Go to a network hospital of Future Generali.
• Show your Future Generali health card at the hospital help desk.
• Fill the pre-authorisation form at the hospital.
• Send the duly-filled request form to the insurer through the hospital.
• The insurer will verify the form and approve it.
• Once the form is approved by the insurer, the insured or the sick person will receive cashless treatment.
• The insurance company will directly pay the bills to the hospital.
• In case the claim gets rejected, the insured or his/her family member will have to pay for the treatment from their own pocket.

Reimbursement Claim:

• The insured pays the hospital bills on his/her own.
• On getting discharged from the hospital, the insured should submit properly filled reimbursement form to claim the payment (within 15-30 days)
• Also, submit original documents received from the hospital to the insurance provider
• The claim can be approved by the insurer or can be denied depending on terms of the policy.

Claim Settlement Ratio of Future Generali health insurance

Claim Settlement Ratio is the ratio of claims that are settled by an insurer during a policy year as against the complete claims that the insurer receives during the year.

The claim settlement ratio of Future Generali for the financial year 2018-19 was 87.68%, while it was 82.96% for the financial year 2019-20.