Liberty General Insurance Company Limited


5 min read

About Liberty General Insurance Company

Headquartered in Mumbai, Liberty General Insurance company started its operations in the year 2013 as a joint venture between three companies including India’s DP Jindal Group and Enam Securities and US based Liberty Mutual Insurance Group. This private general insurance firm offers different types of individual and corporate insurances including commercial, retail, comprehensive, and industrial insurances.

Liberty General Insurance company offers a plethora of insurance plans with an aim to serve people with the security of health, property, vehicle and so on.  The insurance provider has been continuously working towards delivering the promise of commitment that the company ensures to its customers. It has been endlessly striving to fulfill its promise by creating a customer centric business module so that all the needs of their individual and corporate clients can be fulfilled.

Liberty Insurance offers policies or coverage for car/motor insurance, bike/two-wheeler insurance, health insurance, along with offering property insurance, fleet insurance, liability insurance, and much more. The general insurance company works through 20 of its offices spread across 18 cities across the country.

Key highlights of Liberty General Insurance Company Limited

Claim settlement Ratio 87.48% (FY 2019-20)
Network Hospitals 5000+
Network Garages 4300+
Claim process Digitally Enabled
Third-party cover Available

Data – FY 2019-20

Awards and Achievements of Liberty General Insurance Company Limited

  • Liberty General Insurance company is the winner of Asia’s Best Emerging Insurance Company Award 2021 for innovative product – Liberty Travel Secure.
  • Liberty Insurance company is also the winner of Asia’s Best Emerging Insurance Company Award 2021.
  • They won the National Award for Marketing Excellence in Oct’2020.
  • They won the ACEF Asian Leadership Awards 2019.
  • They Won the most influential Retail Leader Award 2017.
  • They also won the “Rising star Insurer” title at the Indian Insurance Awards.
  • They are the winner of “Employer of Choice” by Excellence Awards.
  • “Best Emerging Organization in BFSI” by Patel Group & Co.
  • SAP Pinnacle Awards 2015.

Why Choose Liberty General Insurance Company Limited – Key Features 

Some of the key features of Liberty General Insurance Company include:

  • Outstanding Claim Assistance –  With Liberty General Insurance limited. you are sure to have security by your side during emergencies. The prompt customer support of the company allows its clients to reach them instantly as and when required for claim assistance. Customers could call or register a claim at the website of the insurer.
  • 24/7 customer support – Liberty general insurance company follows an approach that is customer centric and thus they understand the value of time of their clients. That is the reason why they offer 24/7 customer support so that no customer has to wait to gain benefit from their insurance policies. Liberty general insurance can be reached at toll free number 1800-266-5844 or via email at
  • Extensive and strong network – Liberty General Insurance has a wide network of associate hospitals and garages all across the country so that policyholders can receive required care and repair support. They have over 5,000 cashless hospitals and 4,300 garages to help policyholders.
  • Pioneering insurance solutions – The LivMobile app of the insurer assists policyholders in organizing their insurance plans along with offering them the information and assistance. The various features of the app such as manage insurance and claim feature, buying and tracking of policy, easy steps for making claims, easy renewal, and easy customer support reach, and easy Liberty general insurance policy status check etc. are other features available on this app.
  • Wide ranging insurance products – The company offers different types of products in insurance available at affordable prices and thus serve as one stop insurance solutions. The products offered by the insurer include;
    • health insurance
    • car insurance
    • two-wheeler insurance
    • commercial vehicle insurance
    • property insurance
    • marine insurance
    • risk engineering etc.

Liberty General Insurance Company Limited  – Products 

The main category of products offered by Liberty General Insurance Company are:

  • Liberty Health Insurance
  • Liberty Car Insurance
  • Liberty Two-wheeler Insurance

Product-wise Plans of Liberty General Insurance Company Limited

Liberty Health Insurance Plans

1. Liberty Health Insurance Policy

The Liberty health insurance policy covers all health related needs of a policyholder including pre, post charges of hospitalization, domiciliary treatment charges, charges of day-care procedure, and so on. This plan is available in three choices, namely, Basic policy, Elite policy, and Supreme policy. The insured can avail the policy for a period of 1 or 2 years as per his/her choice.


  • Plan  – 3 options basic, elite and supreme
  • Policy Period – 1/2 years
  • Restoration of the sum insured benefit
  • No restrictions of age for renewal
  • Complimentary health check-ups available after two years of uninterrupted policy renewal.


2. Liberty Group Health Insurance Policy

The Liberty group health insurance plan is designed to offer customized health policy to the clients. These group health plans are available for individuals as well as for families which consist of spouses of insured, kids, siblings, and parents of spouses. The age limit for this plan is within 18 to 65 years.


  • Minimum entry age – 18 years
  • Maximum entry age – 65 years
  • Plans – Individual and family floater
  • Allow clients to enjoy tailor-made policy as per requirement.


Liberty Car Insurance

1. Liberty General Private Car Package Policy

This Liberty vehicle insurance policy includes both the third-party liability insurance that is compulsory for every car to have as well as comprehensive car insurance coverage where damage and losses caused to the car from natural disasters as well as man-made risks are covered. Further, the policy offers coverage against personal accident for the driver or the owner of the vehicle as well as the passengers sitting in the car.


  • Comprehensive plan
  • Offers coverage against various natural causes such as:
  • fire
  • theft
  • explosion
  • burglary
  • riot
  • strike
  • earthquake
  • flood
  • cyclone
  • accident
  • malicious act
  • terrorist activity etc.

Liberty Two-wheeler Insurance

1. Liberty General Two-Wheeler Package policy

The Two-Wheeler Package policy is a comprehensive insurance policy that protects against third party disagreements together with protecting against personal damages caused to the vehicle. This includes both total and partial loss of damage coverage incurred by the bike.


  • The insurer offers bike insurance plans with annual policies and multi-year policies.
  • The insurer offer protection against all two-wheelers such as;
  • scooters
  • motorcycles
  • bikes
  • mopeds
  • auto-cycles, and
  • mechanically-assisted bicycles

Reviews of Liberty General Insurance Company Policy 

Here are some client reviews of Liberty General Insurance Company:


The services offered by the Liberty General Insurance company are available 24/7 across all days of the week. I recently bought the Liberty health insurance plan for me and my family. The plan is incredible and exclusive. I really loved the benefits associated with the plan and would highly recommend the plan for everyone.

Rahul Purohit

Allow Variety of Add on Coverage 

I am really happy with the services of Liberty General Insurance company. I bought a car insurance cover for my Chevrolet Cruze and was looking at increasing the coverage for the policy. I wanted to have an add-on as per my requirement and thus was looking at good covers. The team at PayBima helped me buy the best add-on for my Liberty car insurance policy by giving me detailed explanation and information of the add-on cover. I am really content that I could purchase Zero Depreciation cover along with Roadside Assistance protection for my car insurance policy.

Gautam Dhir
New Delhi

FAQs on Liberty General Insurance Company Limited

Who can buy a Liberty General Insurance Company Plan?

Anyone interested in buying car insurance, two-wheeler insurance, health insurance, marine insurance, property insurance, liability insurance, or risk engineering insurance etc. can buy a liberty General Insurance Plan.

What types of insurance policies are offered by Liberty General Insurance Company?

The various types of insurance policies offered by Liberty General Insurance Company include:
Liberty Health Insurance
Liberty Car Insurance
Liberty Two-wheeler Insurance

What is the Claim Settlement Ratio (CSR) of the Liberty General Insurance Company?

The Claim Settlement Ratio (CSR) of the Liberty General Insurance Company for FY'2019-20 is 94%.

Can I avail a cashless facility with Liberty General Insurance Plan?

Yes, you can avail cashless facility with Liberty General Insurance Plan. Liberty health insurance group has a network of 5000+ hospitals to ensure that the policyholders receive hassle-free cashless treatment in their city/town. Further, corporate customers can also avail cashless facility in addition to the TPA network. If you have any concerns regarding the same, you can call or write at health360@libertyinsurance.

How can I connect with Liberty General Insurance Company?

To connect with Liberty General Insurance Company, the policyholder can write to the company at the company address given below: Liberty General Insurance Ltd., 10th floor, Tower A, Peninsula Business Park, Ganpatrao Kadam Marg, Lower Parel, Mumbai 400 013.
Or, the policyholder can call Liberty General Insurance Company at Toll free number: 1800-266-5844. or Board line: 022 6700 1313. Fax: 022 6700 1606. Further, it is also possible for the policyholder to send an email to the insurer at

Does Liberty General Insurance Company provide any mobile app for online solutions?

Yes, Liberty General Insurance Company has a mobile app for online solutions. This facility is also available for liberty life insurance policies.

Apr 13, 2022
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PayBima Team
PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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