Liberty Health Insurance

4 min read

Overview of Liberty Health Insurance

Liberty Health Insurance is a part of the Liberty General Insurance Limited, which is a collaboration between DP Jindal Group, Enam Securities and Liberty Mutual Insurance Group of the United States. The insurance company comes with several beneficial health insurance plans to cover the numerous medical needs of people insured under their health plans. The comprehensive policies offered by Liberty Insurance are cost-effective. These plans offer cashless treatment in the wide network of hospitals that come under the insurer.

Liberty General Insurance Limited was established in 2013 to offer comprehensive solutions to insurance policyholders with multiple products ranging from:

  • health insurance
  • car insurance
  • two wheeler insurance
  • commercial insurance etc.

The company has over 1200 people working in 110 offices across 95 global cities. With 94% ratio of claim settlement in FY 2019-20, the company offers easy claim settlement.

Key Highlights of Liberty Health Insurance Company

Key Features Specifications
Network Hospitals Available 5000+
Waiting Period (Pre-existing Ailments) 2/3/4 years
Claims Settlement Ratio 94%
Policies Issued 50,692
Covid-19 Yes
Renewability Lifelong

* Year Data 2019-20

Health Insurance Plans Offered by Liberty Health Insurance Company

Here are some of the top Liberty Health Insurance Plans:

1. Liberty Health Connect Policy

This is a all-inclusive health plan with optimum coverage available at a reasonable price. This plan is available as both as family floater plans and as liberty individual health insurance plans with several coverage benefits.

Features 

  • Plans – E-Connect plan, Basic plan, Elite plan, and Supreme plan
  • Coverage – Individual/Floater
  • Sum Insured – 2 lakh – 15 lakh rupees
  • Entry Age -18 years (Adults)
  • 91 days (child)
  • Pre-policy medical check-up – Not needed for policyholders up to the age of 55 years
  • Policy duration – 1, 2 years

Benefits

  • Covers second opinion.
  • Permits restoration of the sum insured.
  • Covers nursing allowance.
  • Allows recovery benefit.
  • Covers pre, post hospitalization costs for 60 days (pre-hospitalization) and 90 days (post hospitalization) respectively.
  • Cover daily cash allowances.

 

2. Liberty Health Connect Supra

This plan permits the insured person to claim for medical costs even if the amount of sum insured gets exhausted in the basic plan. However, here you need to pay deductible for each claim. The plan is available with many benefits. This plan again serves as a family floater plan and as a liberty individual health insurance policy.

Features 

  • Plans – Top-up plan, Super top-up plan
  • Coverage – Individual/Floater
  • Sum Insured – 3 lakh – 1 crore rupees
  • Entry Age -18 years (Adults)
  • 91 days (child)
  • Pre-policy medical test – Not needed for policyholders up to the age of 65 years
  • Policy Term – 1, 2, 3 years
  • Deductible – up to rupees 40 lakh

Benefits

  • Sum insured restored
  • worldwide coverage
  • Covers wellness & assistance program
  • Covers preventive care
  • Covers in-patient cost of hospitalization that includes ICU charges and room rent.
  • Covers pre, post hospitalization costs for 60 days (pre-hospitalization) and 90 days (post hospitalization) respectively.
  • Cover 400+ procedures of day care (at hospital)
  • Cover AYUSH treatment.

 

3. Liberty Secure Health Connect

This policy serves as an individual and family floater plan to cover all members of a family at a reasonable premium price.

Features 

  • Plans – Basic plan, Elite plan, Supreme plan and Complete plan
  • Coverage – Individual and family floater
  • Sum Insured – 2 lakh – 15 lakh rupees
  • Entry Age -18 years (Adults)
  • 91 days (child)
  • Pre-policy medical check-up – Not needed for policyholders up to the age of 55 years
  • Policy duration – 1, 2, 3 years
  • Deductible – 10% for insured who are 60 yrs and beyond

Benefits

  • Sum insured restored.
  • Enhanced cumulative bonus.
  • Allow claim assurance.
  • Cover stay fit perks.
  • Permit premium to be paid in installments by policyholders.

View Health Insurance Plans

How to buy Liberty Health Insurance Policy

Below steps can be followed to purchase Liberty health insurance policy online:

  • Visit the portal of the insurer.
  • Click on the ‘health’ tab.
  • Select ‘Gender’
  • Submit personal details (Name, Mobile Number) after selecting Gender.
  • You will receive an OPT on your mobile.
  • Enter the OTP received on your phone.
  • ‘View Quotes’ by clicking on the appropriate button.
  • Select the number of family members to be added to the plan.
  • Select each member’s age.
  • Enter email ID and location.
  • Now click the button of ‘Submit and View Quotes’
  • You can find many health insurance quotes in front of you on the screen.
  • Shortlist the most appropriate one.
  • Now choose the policy duration of the plan.
  • Submit the required details.
  • Pay the premium online.

The process of Renew of Liberty Health Insurance Plans

Below are the steps to be followed for Liberty Health Insurance renewal:

  • Go to the website of Liberty health insurance.
  • Click on ‘Renew’ on the home page.
  • Submit policy details. Now, click on the tab ‘Renew’.
  • Choose the quote that suits you aptly.
  • Make the payment online.
  • Your policy is renewed.

How to File a Liberty Health Insurance Claim?

Below are the steps to follow for filing a Liberty health claim:

  • Visit a network hospital of the insurer.
  • For planned hospitalization, inform TPA 48 hours prior to getting admitted.
  • For emergency treatment, inform TPA within 24 hours of getting admitted.
  • At the hospital, show your Liberty Health Card along with providing the ‘Policy number’ with a valid photo ID.
  • Ask for the pre-authorization form from the hospital.
  • Fill in the form and submit
  • Once your identity is checked, the TPA will send the form to the insurer.
  • Once the insurer verifies the documents, they can approve or deny the claim.
  • The insurer will confirm the status of the claim to the insured via message or e-mail.
  • The claim is then settled as per the terms & conditions of the policy.

Claim Settlement Ratio of Liberty health insurance

The ratio of claims that are settled by an insurer during a policy year as against the complete claims that the insurer receives during the year is called Claim Settlement Ratio.

The claim settlement ratio of Liberty health insurance for the financial year 2018-19 was 83.03%, whereas it is 94% for the year 2019-20.

Financial Year Claim Settlement Ratio
2018-2019 83.03%
2019-2020 94%

FAQs on Liberty Health Insurance

Why Liberty Health Insurance?

Liberty Health Insurance is a part of the Liberty General Insurance Limited, which is a collaboration between DP Jindal Group, Enam Securities and US-based Liberty Mutual Insurance Group. The insurance company comes with several beneficial health insurance plans to cover the numerous medical needs of people insured under such plans. The comprehensive policies offered by Liberty Insurance are cost-effective. These plans offer cashless treatment in the wide network of hospitals that come under the insurer.

What are the benefits of buying Liberty health insurance plans?

Below are some benefits of Liberty health insurance:

# Sum insured restored
# worldwide coverage
# Covers wellness & assistance program
# Covers preventive care
# Covers in-patient hospitalization including room rent and ICU
# Covers pre, post hospitalization costs for 60 days and 90 days respectively.
# Cover 400+ day care procedures.
# Cover AYUSH treatment, etc.

Can I port out my current plan to any of the Liberty health insurance plans?

Yes, most Liberty health plans allow portability features within the company from one plan to another as well as from one insurer to another. You need to approach the company to avail this feature.

What is the process to make a claim through the Liberty Insurance Company?

Follow the below steps to file a claim for Liberty health plans:

# Approach a network hospital.
# For planned hospitalization, inform TPA 48 hours prior to getting admitted.
# For emergency treatment, inform TPA within 24 hours of getting admitted.
# At the hospital, show your Liberty Health Card along with providing the ‘Policy number' with a valid photo ID.
# Ask for the pre-authorization form from the hospital.
# Fill in the form and submit
# Once your identity is checked, the TPA will send the form to the insurer.
# Once the insurer verifies the documents, they can approve or deny the claim.
# The insurer will confirm the status of the claim to the insured via message or e-mail.
# The claim is then settled as per the terms & conditions of the policy.

What kind of insurance policies are offered by the Liberty Insurance Company?

The various health plans offered by Liberty insurance company include:

Health insurance
Personal accident insurance
Car insurance
Two-wheeler insurance
Commercial insurance
Employee compensation insurance
Marine insurance
Fire and engineering insurance

How to make the Liberty Insurance online payment to renew the policy?

Below are the steps to be followed for Liberty Health Insurance policy renewal:

Go to the website of Liberty Insurance.
Click on ‘Renew’ on the home page.
Submit policy details. Now, click on the tab ‘Renew’.
Choose the quote that suits you aptly.
Make the payment online.
Your policy is renewed.

What are the health insurance claim settlement options offered by Liberty?

Policyholders of Liberty health insurance can claim for health insurance via cashless treatment claim or via reimbursement claim option.

What are the documents required for the claim settlement process at Liberty?

Below are the documents required:
Duly completed claim form.
Treatment summary.
Original reports and bills of medical investigation.
Original discharge summary.
Original cash memos from the hospital.
Proper prescriptions.
Original bills by doctor.
Original bills of ambulance service charges.
Certificate from surgeon, doctor regarding disease diagnosis.
Any other documents asked by the insurer.

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Gayatri Prabhu, Head-Digital Business at Mahindra Insurance Brokers Limited (MIBL) is one those few digital leaders who has the width and depth that is required to execute an ROI driven holistic digital strategy. She cuts through the noise, identifies the critical levers and leads her team to successful execution of the defined strategy. Her core mantra to win new and retain existing customers is: understand the consumer behavior and craft experiences around it.

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