Reliance General Insurance Company Limited

5 min read

About Reliance General Insurance Company Limited 

Known as a leading insurer in the country, Reliance General Insurance Company Limited is serving with multiple insurance products in varied sectors like health, Auto, home travel and commercial insurances among others. Working with a motto to offer assured convenience and satisfaction to their clients, Reliance Insurance company has launched the first ever over-the-counter health and home policies in the country.

Established in 2000, the company works with 139 offices spread across India along with 28,900 intermediaries all over the country. Thus, in terms of presence, Reliance General Insurance has spread its presence in every city and town in India.

Key Highlights of Reliance General Insurance Company

Claim settlement Ratio 74.96% (FY 2018-19)
Network Hospitals 7300+
Network Garages 6200+
Online Policies  Available

Data – FY 2018-19

Awards and Achievements of Reliance General Insurance Company

  • The company won the “Risk Management-Services Provider” award for 2013 at Global Risk Awards.
  • It also won the “Quality Council of India – D. L. Shah Quality Awards 2014 Commendation Award” for Financial Services.
  • They also won the Celent Model Insurer Asia Award
  • Winner of the Indian Insurance Awards 2015
  • They bagged the Digital Transformation Awards, 2019
  • They also bagged the National Awards for excellence in insurance

Key Features of Reliance General Insurance Company

Below are some of the features of Reliance General Insurance Company:

  • Reliance General Insurance company provides policyholders with easy access to numerous products online and via 24×7 customer service.
  • The company safeguard the  interest of policyholders by offering varied benefits and attractive features.
  • They offer policies that are easily affordable and are easily accessible to one and all across towns and villages of India.
  • The company allows their customers to serve as decisive points for all their operations.
  • Allow better reach to everyone with extensive presence all across India and abroad.
  • Offers a range of pioneering insurance products.
  • The company also offers unmatched customer services.

Reliance General Insurance Company Products 

Here is a list of products offered by Reliance General Insurance Company:

Reliance Health Plans

With their innovative health Insurance Plans, Reliance General Insurance Company, has transformed the insurance sector through best customer service facilities. A policyholder of Reliance Health insurance can be rest assured of being in the good hands after procuring a health plan from the insurer.

Below are some of the best reliance health plans:

  • Reliance HealthGain Insurance
  • Reliance Critical Illness Insurance

Reliance Car Insurance

If you want to escape from the high costs of car repairs due to damages caused by natural or man-made calamity, then you must cover your vehicle with a comprehensive Reliance motor insurance. These policies are worthy as they also offer post-accident assistance to the policyholder.

Reliance Two-Wheeler Insurance Plan

If you love your bike and want to keep it safe and sound all the time, you must get a two-wheeler insurance plan from Reliance especially designed to solve your purpose. With a bike insurance from reliance, you can allow all time protection to your bike and keep it safe from damages, theft, and other third-party liabilities.

Reliance Commercial Vehicle Insurance Plan

Insuring commercial vehicles is important because your business depends on them. With a Reliance Commercial Vehicle Insurance Plan, you can protect your commercial vehicle against third-party liabilities and own vehicle damages.

Reliance Travel Insurance

With a Reliance Travel Insurance Plan you can travel safely within India and abroad. These plans ensure hassle-free trips to anywhere across the globe. Some travel policies from Reliance include:

  • Reliance Travel Care Insurance Policy
  • Reliance Student Travel Insurance
  • Reliance Annual Multi-Trip Travel Insurance policy
  • Reliance Senior Citizens Travel Insurance
  • Reliance Asia Travel Insurance
  • Reliance Schengen Travel Insurance

Reliance Home Insurance Plans 

These Plans offer comprehensive cover to protect your home and its valuables at a cost-effective premium. Thus, with this plan you can safeguard your home and against unforeseen events.

Some such policies include:

  • Reliance Householders’ Package Policy

How to Buy/Renew Reliance General Insurance policy online?

Reliance General Insurance Co. Ltd offer simple and paperless online payment process:

For Reliance General Insurances such as heath, home, auto follow the below steps:

  • Fill the claim form containing personal and other information.
  • Now make the payment online through a safe transaction mode.
  • If you are buying a policy for the first time, you need to provide the policy details of the previous policy.
  • The premium can be paid online as well as offline.
  • Further, you can call on the toll-free number to get assistance or for instant renewal help.

Here are the detailed steps for Reliance general insurance policy renewal:

  • Go to the official portal of the insurer and choose the renewal option.
  • Once you click on the option of renewal, you will reach the online renewal page.
  • Here, you must submit details of your current policy number as well as other necessary details.
  • Once your details are submitted, you can make the payment of the premium for policy renewal using online banking facilities.
  • Once it is done successfully, you will get a copy of the policy on your registered email.
  • Download the copy and keep it safe.

For Offline Insurance

If you want to renew or buy reliance insurance offline, you can do so in a branch of the insurer nearby. Alternatively, you can also approach a reliance insurance officer to hand over the cheque of premium payment. Further, the option of going through an agent is also there to get guidance in the buying or renewing process.

Reliance General Insurance Claim Process 

Reliance insurance policies offers excellent Reliance claim management system to make claims in two different ways, via reimbursement claims or via cashless claims.

Here are the steps to follow to initiate a claim of Reliance general insurance:

  • Call the insurer immediately and inform them about the accident/incident.
  • You can make a call at the helpline number available 24×7 or write an email for registering claims.
  • Now, you can download the Reliance general insurance claim form of the insurer from the official website.
  • Fill in the form and attach the required documents.
  • The company will verify the claim form and the documents. If approved, they will compensate the money as per the terms and conditions of the policy.
  • For cashless claims, the insurer directly pays the bills to the service provider (hospital/garage).
  • For reimbursement claims, you need to make the payment initially register your claim with the insurer for reimbursement.

FAQs on Reliance General Insurance Company Limited

Who can buy Reliance General Insurance Company Plan?

Anyone within the age group of 18 to 65 years can avail the Reliance General Insurance Company Plans. For children, it is 91 days to 25 years.

What types of insurance policies are offered by Reliance General Insurance Company?

The common type of general insurances available under Reliance General Insurance Company include;  

motor insurance
health insurance
travel insurance, and
home insurance

What is the Claim Settlement Ratio (CSR) of Reliance General Insurance Company?

74.96% is the Claim Settlement Ratio (CSR) of Reliance General Insurance Company.

Can I avail cashless facility with Reliance General Insurance Plan?

Yes, you can avail cashless facility with Reliance General Insurance Plans for vehicle as well as health insurance.

How can I connect with Reliance General Insurance Company?

You can call at the 1800 3009 number to connect with the Reliance customer care executives or write an email at rgicl.services@relianceada.com.

How do I get a copy of my Reliance insurance online?

Go to the website of the insurer. 
Click on the 'Customer Login' page.
Here, you must enter your user ID and password.
Now, make a request for your policy document.
The insurer will send a soft copy of the policy at your email ID.
Download the policy and  keep it safe.

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Gayatri Prabhu, Head-Digital Business at Mahindra Insurance Brokers Limited (MIBL) is one those few digital leaders who has the width and depth that is required to execute an ROI driven holistic digital strategy. She cuts through the noise, identifies the critical levers and leads her team to successful execution of the defined strategy. Her core mantra to win new and retain existing customers is: understand the consumer behavior and craft experiences around it.

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