How to Login to LIC Customer Portal Online?


8 min read

Life Insurance Corporation (LIC) of India is one of the oldest and most renowned insurance companies in India, serving customers for over 6 decades now. Over the years, LIC has taken several steps to make it easy for customers from urban and rural areas to avail of insurance policies easily and smoothly. One such important step was the introduction of LIC online services through the LIC online customer portal. This portal can be used by LIC customers for different services, including premium payments, raising claims, etc., from the comfort of their homes and offices without the need to visit the LIC branch offices.

LIC customers can simply register in the LIC online portal. Once registered, they can use the portal to carry out various LIC activities online by logging in using their login credentials, including user ID and password.

In this post, we will examine the various facilities and services that an LIC customer can access through the LIC online portal.

Why Avail Services of LIC Customer Portal Online?

Like every other insurance company providing online insurance buying facilities to customers, LIC of India has also spread its online presence to all its customers from urban and rural sectors. With this facility, the corporation has given LIC customers the liberty to get their policy-related services done online without the need to visit an LIC branch office.

This has saved a lot of time for LIC customers, which was previously wasted in long queues in branch offices and on customer calls. LIC policyholders can simply enter the LIC login customer portal and use their credentials to get any LIC service done online.

What Are the Different Facilities Accessed Through the LIC Login Portal?

The LIC Customer Portal allows policyholders to avail of LIC online services in a smart and hassle-free way for every policy-related issue. All you need to do is log in to the Life Insurance Corporation of India login portal to keep track of your LIC policies. Here are the various facilities that can be assessed through the LIC customer portal:

To check the status of the LIC policy online

To pay LIC policy premiums online

To check the status of the LIC bonus

To check the loan status of LIC policy and repayment

To download the receipts of the LIC policy premium payment To register a complaint related to the LIC policy
To add/remove nominee names To read the terms and conditions of the LIC policy

To check the LIC claim status

To check the revival quotations of LIC policies

To avail of the LIC proposal form To read the LIC policy benefits

Who is Eligible to Register under the LIC Online Customer Portal?

Every LIC policyholder can avail of the services of the online LIC customer login portal to use the various online services available under the portal. There is no cost charged to the customer to access this portal online.

Below are the criteria of eligibility that you can take note of to register to the LIC India Customer login portal:

  • Anyone having an LIC policy in their name or the name of their minor child can register and create an account in the LIC customer portal
  • Once the minor turns into an adult, they can create their unique user ID to continue the account
  • Couples can share the same account to register to the online portal in case of joint LIC policies. They can have their unique IDs and passwords individually, which they can use to log in to the LIC online portal separately.

How do New Users Register or Log in to the LIC Customer Portal?

For a new user to register on the LIC e-portal to use the online services, they must follow some steps as mentioned below:

  1. Go to, the official portal of LIC. Go to the ‘Login’ tab on the home page and click on it to select the ‘Customer Portal’ tab in the drop-down menu
  2. Now, select the option ‘Don’t have an account? Sign Up’
  3. Next, enter the policy details like policy number, date of birth, premium paid, gender, etc. Press the ‘Proceed’ button
  4. Now, create your ‘Username’ and ‘Password’. In the next step, go back to the login page and use the credentials to log in by clicking the ‘Submit’ button
  5. You will be notified through LIC’s SMS or email notification about your premium due dates so that you can pay the LIC premium timely
  6. You can go to the ‘Enrol Policies’ tab on the online portal. Go to the ‘View Enroled Policies’ tab and select
  7. Enter the captcha code to verify and check the LIC policy status online
  8. This will complete your LIC customer log-in/registration process successfully

How do Existing Users Register or Log in to the LIC Customer Portal?

Once a user registers to the LIC customer portal successfully, accessing the website via LIC customer login becomes easy. Here are the steps to follow:

  1. Visit the official portal of the LIC
  2. Select ‘Customer Portal’ under the ‘Login’ tab on the home page
  3. You will reach LIC e-services. Select ‘Registered User’
  4. Next, click on ‘Customer’ and submit your User ID and Password along with the date of birth
  5. Press the ‘Sign-in’ button and access all services on the portal, such as premium payment, complaint registration, policy document download, etc.

How to Make LIC Online Premium Payment through the LIC Customer Portal?

1. As Registered Users:

  1. Visit the LIC website and go to ‘Customer Portal’ under the ‘login’ menu
  2. Use your credentials like password and user ID to enter the portal after clicking the ‘Login’ tab
  3. Next, click on the ‘Self Policies’ tab. You will see the complete details of your policy. Now, if your premium is due, a pop-up with ‘premium due date’ will appear
  4. Press the ‘Pay Premium’ tab to proceed ahead. Submit the details of the policy required
  5. Now, select the preferred mode and pay the premium using a credit/debit card, or net Banking facility

2. As Non-Registered Users:

  1. Visit the LIC website and go to ‘Customer Portal’ by clicking the ‘login’ menu
  2. Press ‘Pay Premium Online’ on the screen
  3. Next, select the suitable option from ‘Renewal Premium/Revival’
  4. Click ‘Proceed’ to continue
  5. Provide the required details and complete the process of customer verification. Once done, submit the premium particulars and make the payment.

How to Register Your Spouse and Child in the LIC Policy Online Portal?

Here are the steps to follow if LIC policyholders want to include their spouse and child in the LIC policy online:

  1. Go to the official portal of LIC, Go to the ‘Customer Portal’ tab under the homepage ‘login’ menu
  2. Log in to the portal with your credentials such as ‘User ID’ and ‘Password’
  3. Next, select the ‘Spouse Policies’ tab to add your spouse and the ‘Child Policies’ tab to add your child
  4.  Submit your valid details like birth date, policy number,
  5. Click on the ‘Submit’ button to successfully add and register your spouse/child in the portal
  6. To check if the spouse/child is added or registered successfully, check the ‘profile management’ menu

What happens If You Forget your Password/User ID of Your LIC Login Portal?

It is quite normal for people to forget their login credentials like user ID or password. With so many different things going on in life, people tend to forget things like passwords or user IDs. However, if you don’t remember your login credentials and are unable to complete your LIC portal login, you can follow the steps below to get it done:

Steps to Follow in Case You Forgot Your LIC Customer Portal Password:

  1. Go to the official portal of LIC. On the right side of the screen, you can see the ‘Login’ menu, under which you will find the ‘Customer Portal’ tab in the drop-down menu
  2. You will enter the LIC e-services portal on the screen that appears. Here, you can see the ‘Forgot User ID/Password?’ tab on the login page
  3. Select ‘Forgot Password’ and enter your date of birth and User ID
  4. Submit the captcha code for verification. Click ‘Submit’ to proceed ahead
  5. You will receive a ‘password’ in your registered mobile number and e-mail ID
  6. Use the recovered password. Now, you can ‘Log in’ to the LIC customer portal using the new password

Steps to Follow in Case You Forgot Your LIC Customer Portal User ID

  1. Visit the official portal of LIC. Under the ‘login’ menu, go to ‘Customer Portal’.
  2. You will be redirected to the LIC e-services account/portal. Click on the ‘Forgot User ID/Password?’ tab on the login page
  3. Select the option of ‘Forgot User ID’. Now, submit your details like date of birth, policy number, premium paid, etc.
  4. Submit the captcha for verification and press the ‘submit’ button
  5. You will receive the ‘User ID’ on your registered mobile/e-mail ID, which you can use to log in to the LIC online portal

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To Sum Up

It is very easy to log in to the LIC online portal using the process and steps mentioned above. You can even recover your password and user ID if you forget them. An LIC policyholder can carry out a wide range of services and activities using the LIC online portal.

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FAQs: How to Login to LIC Customer Portal Online?

Do I have to pay any cost for registering with the LIC login portal?

The LIC customer portal login is a free-of-cost facility, and no cost is charged for it.

How to register to the LIC online login portal?

Registered users can simply go to the portal and log in using their credentials

Can a non-registered user pay an online premium?

Yes, one can pay premiums online without registering as a user of the LIC portal login.

What are the modes of paying online premiums?

Online premiums can be paid through net banking, debit cards, credit cards, e-wallets, UPI, etc.

Can a LIC policyholder add their child/spouse to the LIC account?

Yes, you can add your spouse or your child to your LIC account through the LIC online portal.

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Mar 14, 2024
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PayBima Team
PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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