Sparsh Defence Pension Portal – Sparsh Login ID and Password


5 min read

Updated on Feb 05, 2024

The Ministry of Defence, Government of India initiated a new system of pension in the form of Sparsh Defence Pension Portal to help in sanctioning and disbursement of pension to armed forces personnels. In this blog, you will understand the process of Sparsh Login and Registration, Services offered and much more.

Sparsh Defence Pension is a newly introduced web-based system which is likely to eliminate the traditional way of pension disbursement. With the help of this system, pensions can be transferred to the bank account of pensioners who retired from the defence forces.

The Sparsh Defence pension portal was launched by the government to make the transfer of pension fast and hassle-free. In addition, the portal also helps the government to save a lot of time and money while disbursing pension among retired defence civilians as well as retired air force and army personnel’s.

Let us take a look at the system of sparsh pension in detail in this post.

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What is the Sparsh Defence Pension System?

Sparsh Pension System is a web-based system of pension transfer among the people who retire from the defence forces. The pension amount under the Sparsh Defence account is administered by the Defence Account Department through the defence account principal controller.

The portal allows the pensioner to access his/her pension account without any hassle. This way, the beneficiary of the account can have complete transparency about the account in terms of payment details that were already made. It also lets the pensioner access each and every privilege under the system including the details of pension start and end date.

How does the Sparsh Pension System Work?

When a defence personnel submits his/her audited pension claims to the defence account’s principal controller, the pensioner is allotted a unique account number. This account number can be received by the pensioner via email or via his/her registered mobile number.

Later, when the account holder raises the pension claims, he/she can check the details on the Sparsh Defence Pension portal for verification. This verification method is known as PDV or Pensioner Data Verification.

This process ensures that the account beneficiary has checked the information uploaded in the portal by Pension Sanction Authority and is satisfied with the details. Here, the pensioner can also declare a nominee at this stage.

Sparsh Registration Process

To register under the Sparsh scheme of pension system, the user may go to the link Sparsh Defence Pension Registration and get it done.

Here are the steps to follow for the same:

1. If you are the user, you must enter your new username, which should not contain any space or exceptional characters
2. In the second step, you should fill the applicant type on the account as ‘individual account’
3. Proceed further and submit your full name
4. Enter DOB or date of birth and select gender
5. Also, fill out the details of the discipline that the user has covered
6. Now, you must fill in the program initiation and completion dates
7. You can now proceed and enter your contact details, including residential address, city etc.
8. Next you must enter the state and pin code along with the country name
9. Now add your mobile number
10. Once you fill all the details you may enter the captcha code and give declaration that the details offered are correct
11. Once you give the declaration, click the ‘Register’ button to complete the registration process.

Sparsh Login – How to Login to Sparsh Pension Portal?

Follow the simple steps given below for Sparsh Login:

  • Go to the official portal of Sparsh Defence Pension at Login
  • If you are the beneficiary of the pension account, you must already have received the unique account ID and password on your registered mobile or email
  • So, you can use those credentials to enter the account
  • You must remember that the last two digits of your unique user ID are 01
  • You now have to submit the captcha code and click on the login button
  • You will enter the Sparsh web portal
  • Once you enter the portal for the first time, you must change the password immediately
  • Also, you might have to submit a declaration regarding the issues of future pension amounts, including the refund of excess pension payment issue
  • The pensioner or the account holder is also required to go through the personal documentation process with Aadhaar card
  • Once the Aadhaar number is submitted, you may be asked to complete the Pensioner Data Verification or PDV process
  • Once that process is done, the user will be informed through the Sparsh pension system
  • Now that the pensioner has changed the password successfully and also completed the verification process, he/she can access the Sparsh Defence Pension portal freely
  • You may also get a defence pension slip of your monthly pension on the Sparsh portal

Services offered by Sparsh

Pre-Retirement Services

  • Verification of Pensioner’s Data to verify claims
  • The Pensioner data verification (PDV) is a process in the SPARSH Pensioner Portal where the audited claim data is stored for the pensioners to examine claims
  • The login credentials to log in to the portal are provided to the pensioner on their mobile number and email ID
  • The credentials can be used by the pensioner to enter the pensioner portal and start the verification of data
  • Track Claim of Pension

Post Retirement Services

  • Profile
  • View Profile
  • Update Profile
  • Update Family Particulars
  • Pension
  • View Privileges
  • Pension Slips
  • Income Tax
  • Identification
  • Life Certificate – Digital
  • Life Certificate – Manual
  • Declarations
  • For Family
  • Report incident
  • Death
  • Missing
  • Conviction
  • Start Family Pension
  • Grievance
  • Raise Complaint
  • Escalate Complaint
  • Track
  • Track Service Request
  • Track Complaint
  • Track the Status of Migration

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To Conclude

The Sparsh defence system is a significant platform that allows the pensioners to receive pension on time. The pensioner should offer the online copy of the Sparsh life certificate to avail the benefits of the Sparsh Defence Pension on a yearly basis and access the portal anytime, anywhere. The pensioner may also upload the life certificate copy at Jeevan Pramaan Portal (JJP).
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FAQs: Sparsh Defence Pension Portal - Complete Guide to Login and Registration

Can I change or update my Sparsh pension system password?

Yes, you can easily change your Sparsh pension system password. You just need to log in to the Sparsh portal and visit the 'My Profile' section to do so.

What if I forget my password?

If you forget your password, you may reset it again. To do so, the pensioner has to log in to his Sparsh Defence Pension account and click on the option of 'Forgot Password'. Change the password and apply a new one accordingly. If you are unable to do so, you can contact the Sparsh helpline or visit your nearest service branch to get a temporary password by providing some details.

Is the Sparsh portal available for 24*7?

Yes, the portal is available 24*7 for a user to access it.

When can I avail the Sparsh customer service?

The customer service is available anytime between 09:30 to 18:00 from Monday to Friday.

Are the services provided at the portal and the service centre any different?

No, there is no difference between them. The user can use the services offered by the Sparsh pension system at the service centre or via the online portal.

How can I find the list of service centers near me?

You can check the list of active Service Centers available on SPARSH. Next, you can go to the ‘Contact & Support’ tab. Here, look for ‘SPARSH Near You’, and underneath it is the Sparsh Service Center Locator.

How can I avail of services through the Sparsh Service Center?

To avail of the services through the service center, you can go to the nearest Sparsh Service Center and request service availability through the verification of identification data.

Once done, verify via OTP received on your Registered Mobile. Next, answer a simple security question to get the service activated.

Can I get my service done if I visit a Service Center without my phone?

To avail of services at a Service Center, you will have to verify through OTP and will require your Registered Mobile for the same.

Can I expect different services at the service center than from the pensioner's portal?

No, all the services offered at the SPARSH service center can also be availed using the Pensioner Portal without any charges.

What are the working hours of the Sparsh Service Centers?

Working Hours are from 9:30 am to 6:00 pm from Monday to Friday.

What might cause trouble while using the services on the SPARSH Portal?

Bad internet connection and browser incompatibility can be some of the causes of trouble while using the Sparsh portal. Alternatively, you can call the SPARSH Helpline or visit the nearest Service Center to get the services done.

What can be done if I find the Sparsh 'Services Temporary Unavailable' while using it?

You can check your internet connection and browser compatibility for any issues. You may also reach out to the helpline number or visit the nearest Service Center.

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Jun 14, 2023
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PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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