How to check LIC policy status online with and without registration?


8 min read

Updated on Feb 21, 2024

A step-by-step guide on checking the status of your LIC policy online and via SMS without the need to register on the company’s website.

LIC  is undoubtedly one of the best insurance companies offering a host of policy options to customers all over India. The company takes pride in having served more than 290 million customers so far. More than the number of policies sold, it is the service that LIC offers to its privileged customers which makes it popular among its policyholders. For instance, the flexibility to check LIC policy details without having to register yourself on the company’s official website.

When you buy a policy of any kind, say term life insurance, or health insurance, from LIC, you would need to check the status from time to time of your policy purchased. This is important in order to keep track of the premium payable towards the plan. Timely payment of premium would help keep your policy active throughout its specified term and allow you to enjoy its benefits in the future (either upon maturity or otherwise, depending on the nature of the plan).

How to Get LIC Policy Status Check by Policy Number?

To allow its customers more ease of convenience, LIC has an online presence on its official website – Here, one can easily check their LIC policy details by policy number as well as the status of their policy. The best part is that they don’t even need to register on the company’s website (fill out a registration form or enter personal details before logging in).

Also Read: LIC term insurance plan

And to make things even more comfortable for policyholders who do not have access to the internet, LIC even provides the facility of checking policy status via SMS. Let us look at both these ways (online and SMS) to check your LIC policy status without registration. Read on.

How to Check LIC Policy Status without Registration Online through SMS?

In order to check the status of your LIC policy online without registering yourself first on the company’s official website, all you need to do is link your mobile number with the specific policy. Here’s an easy step-by-step process to do the same:

Step 1: Make sure that the messaging app has been installed on your mobile phone.

Step 2: Go to Compose.

Step 3: Write the message, ASKLIC XXXXXX STAT. Now send this message to the number 56767877. You need to enter your policy number in the field ‘XXXXXX’.

Step 4: You will receive your LIC policy details from the company via SMS on your mobile number.

Make sure that before sending the SMS, you have linked your mobile number to the LIC policy for which you need to check the current status to avoid receiving an error message. The table below shows the specific codes that can be written in the message based on the action needed:

Type of Enquiry Raised What it Means SMS Code to be Sent in the Message
Revival Amount In case of policy lapse, you can revive it again anytime within the next 5 years ASKLIC<Policy Number>REVIVAL; send to 56767877
Nomination Details Status To enquire regarding the details of nominations ASKLIC<Policy Number>NOM; send to 56767877
Premium Installment Details To enquire about premium payments and frequency of payment – monthly, quarterly, half-yearly, or annually ASKLIC<Policy Number>PREMIUM; send to 56767877
Loan Amount Available Total amount of loan that can be availed from the policy ASKLIC<Policy Number>LOAN; send to 56767877
Amount of Bonus The total amount accumulated as bonus on the policy as on today ASKLIC<Policy Number>BONUS; send to 56767877
IPP Policy Status IPP refers to Individual Policy Plan; enquiry raised to check its status ASKLIC<Policy Number>STAT; send to 56767877
Last Annuity Release Date To know the date when the annuitant can release payments from the annuity ASKLIC<Policy Number>ANNPD; send to 56767877
Information on Cheque Return Details regarding return of cheque if the drawer’s account does not have sufficient funds ASKLIC<Policy Number>CHQRET; send to 56767877
Existence Certificate Due Existence Certificate refers to a document certifying the existence of a person ASKLIC<Policy Number>ECDUE; send to 56767877
Amount of Annuity Total amount paid in series at equal time intervals ASKLIC<Policy Number>AMOUNT; send to 56767877

Read More: Best LIC Policy for Girl Child

How to Check My LIC Policy Status With Online Registration?

For policyholders with easy internet access, LIC allows the facility of checking policy status online on the company’s official website. New users can register on the website and then check for the latest status updates on their respective policy purchased online.

You can follow these simple steps to check your LIC policy status online through registration:

Step 1: Visit the customer portal of LIC’s official website:

Step 2: Click on the ‘New User’ tab. A new page will appear.

Step 3: You will need to fill out all the required fields on that page. These would include mentioning your current policy number. After filling out all the required fields only, you would be able to register yourself on the customer portal.

Step 4: Make sure to recheck all the filled details once before hitting the Proceed button on the page. In case of any wrongly entered detail, it would be automatically deleted from the system’s database within 5 days.

Step 5: You will now need to create a new user ID and password. After doing so, hit Submit.

Step 6: Congratulations! Your account is now created and you can now go back to the customer portal to enter your login credentials.

Step 7: Check your LIC policy status after logging in. 

Also Read: Term insurance guide and glossary

What is the Need to Keep a Check on Your Insurance Policy?

Several factors make it important for the policyholder to keep a check on their insurance policy. Life these days is very busy and people are becoming all the more forgetful. Despite reminders, it is quite easy to miss a payment deadline for your insurance policy.

Also, in most cases, customers prefer to pay insurance premiums every year. Although there is a provision for paying monthly or quarterly, people mostly prefer the annual payment due to different feasibility factors. Hence, it is all the more prudent to miss the payment date. Hence, it is vital reason to keep a check on your insurance policy.

Moreover, insurance companies expect regular prompt payments for their policies. Hence, failing to pay on time can make things worse for the policyholder. It might even result in policy lapse, which in turn will cause the insured great losses. Hence, it is always better to make it a practice to keep checking your policy regularly and keep abreast with the latest details and payment-related affairs.

What is the Process to Enroll for Your LIC Policy?

To enroll for LIC Policy, here are the steps you need to follow:

Steps  Process 
1. Visit the official website of LIC
2. Search for the tab – ‘Do you have a LIC Policy. Click on the confirmation button and you will land on the page ‘LIC Policy Enrolment Form’
3. You may get a copy of the enrolment form by downloading it and taking a printout
4. The policyholder must duly fill out the enrolment form
5. Check that the policy number is valid and there is no mistake
6. Next, submit your date of birth and other details like the premium amount paid as well as the number of installments paid so far
7. Submit the form at the nearest LIC branch
8. Once submitted, the form will be verified by LIC and the insured will receive an acknowledgment letter

Check your LIC Policy Status via the Call Centre

LIC is regarded as one of the most popular and reliable insurance companies in India. The accessibility of LIC policies makes it a viable option for people living far and wide across India to trust LIC for their life insurance and investment plans. For better accessibility, LIC has established several mediums as touchpoints.

Some of them are;

  • Official LIC website
  • E-mail
  • Instant messaging (SMS)
  • Regular mailing system

Besides, LIC has also created several call centers that continuously work 24/7 to assist customers. Customer interaction is also possible with an IVR system or integrated voice response system available round-the-clock all through India. Just dial 1251 from your MTNL and BSNL numbers for a quick call. If you call from any other number, you just need to add your city code before 1251. LIC can also be approached via its regional offices, which are spread across eight local zones in India.

How to check the status of your LIC policy through the customer support number?

If you want to check the status of the LIC policy, you may call +91-02268276827, the customer support number of LIC. The IVR system in this number is available in different languages including Hindi, English, and eight vernacular languages. The timings are 8 in the morning to 8 at night on weekdays. Further, customers can establish contact via the zonal headquarters for inquiries related to policy status. Here is the table below with some LIC zonal office numbers:

Zonal office Customer Number
Ahmedabad +91-7927461662/ 27461032/ 27490619
Bangalore +91-8022966528, 22966553
Bangalore-II +91-82122966896, +91-82122966836
Bhopal +91-0755-2676254, 0755-2570043
Bhubaneshwar +91-6742573910 & 2573911
Chandigarh +91-1722631075
Chennai-I +91-4428611912, 4428611642
Chennai-II +91-4425331915/ 4425331914/ 4425331912
Delhi +91-1123711804, 11-23711806, 11-23312104, 11-23312105
Delhi-I +91-1122785929, 1122785930
Gandhinagar +91-7923240083/ 23240383
Goa +91-8322434404/ 2230760
Hyderabad +91-4023420730, 23420740 and 23420761
Indore +91-7312535567, 7312533523
Jaipur +91-1412744342, 1412742845
Jammu +91-1912479790, 1912479791
Jamshedpur +91-6572249077, 6572249099
Kanpur +91-5122333998
Kolkata +91-3322124172, 22124175, 22124176
Kolkata-I +91-3324198845, 3324198540
Kolkata (S) +91-3323370642
Lucknow +91-5222614782
Mumbai-I +91-2226788943, 2226781224, 2226770302, 22-26797532
Mumbai-II +91-2227723592 / 27725968
Mumbai-III +91-2220891214 / 20891215
Mumbai-IV +91-22-26500441 / 26500442
Patna +91-6122332033
Raipur +91-7712255008, 4912812, 4028622
Siliguri +91-3532545737/ 2545739
Trivandrum +91-4712322622, 4712322333
Vijayawada +91-8662499595, 2499596

You can find the numbers of the LIC zonal offices on the official website of the insurer.

Summing Up

We hope that the information in this blog helps you with LIC policy status check without registration via SMS as well as through online registration on the company’s customer portal as a new user. With these facilities, the LIC policyholder can easily check the current status of their policy sitting at home without having to visit the company’s branch physically. For more details on the various types of LIC insurance policies, visit Paybima.

Also Read: Best LIC Policy for Women

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Nov 21, 2022
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PayBima Team
PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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