Term Insurance Claim Settlement Ratio 2021-2022 for top term insurers as per IRDAI annual report


4 min read

Updated on Sep 19, 2023

India is a country where you can find many people who are the sole breadwinners of their families. Ever imagined what may happen if that person passes away leaving behind his/her family? Well, in one such situation, the family goes through a difficult financial patch. To avoid such a situation, whether you are the only breadwinner or not, you must buy a term insurance policy. It can be of great help to your family when you are not around anymore.

And as you proceed to buy one such policy, ensure to check the term insurance claim settlement ratio. This will give you a good idea of what to expect from the insurance provider. If you are wondering what the claim settlement ratio is or how it can be of help to you, then keep on reading.

What is Claim Settlement Ratio?

Also called CSR, Claim Settlement Ratio is the ratio of the number of claims that have been approved and the sum of claims that have been received by an insurance company. This ratio is measured each year. The Claim Settlement Ratio is available on the official website of insurance companies. Claim Settlement Ratio is not only measured for term insurance policies but for all types of insurance products.

Significance of Claim Settlement Ratio

As the importance of term insurance Claim Settlement Ratio is concerned, here are some of them mentioned below:

# You can have an idea of the reliability of the insurance company

By looking at the CSR, you will be able to understand how reliable the insurance company is. The higher the CSR of an insurance company is; the better chances are of the claims being settled. Therefore, even if you are not there anymore, you will not have to be worried about how your family will take care of their finances.

# You can rest assured that your loved ones are secured

Financial struggles are something that we never want our loved ones to go through. And when you buy a term insurance policy from an insurance company with higher CSR, you can be relaxed that in a situation when you are not around, your family will still be financially secure.

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CSR of Top Life Insurance Companies as per IRDAI Annual Report 2021-22

As we know, CSR is calculated based on the claims settled over the total claims in a financial year. Here is a table mentioned below that illustrates the Claim Settlement Ratio of insurance companies.

Insurance Companies in India Claim Settlement Ratio Death Claims Paid
LIC 98.62% 933889
Bajaj Allianz 98.48% 14115
Kotak Mahindra 98.50% 4336
Aegon 99.25% 398
SBI Life 93.09% 31855
Exide Life 98.54% 5052
Max Life 99.35% 19922
Bharti Axa 99.05% 1875
ICICI Prulife 97.90% 14518
Reliance Nippon 98.49% 9274
Aditya Birla Sun Life 98.04% 6347
PNB Metlife 98.17% 5218
Pramerica Life 98.61% 638
Canara HSBC OBC 97.10% 1844
Shriram 95.12% 3506
Ageas Federal 95.07% 1716
India First 96.81% 2886
Star Union 95.96% 1569
Edeleweiss Tokio 97.01% 487
Tata AIA Life 98.02% 4556
Future Generali 94.86% 1163
Aviva 98.01% 1034
Sahara 97.18% 860
HDFC 98.01% 16639

4 Factors that may affect Claim Settlement Ratio

Some of the factors that may influence the Claim Settlement Ratio are mentioned herein below:

1. Fraud

If you do not provide the required information with the intention of cheating on the insurer. And if the insurer is suspicious of your intentions or finds it out, they may even decline the claim. This may then leave a negative effect on the CSR.

2. Nomination error

If you do not fill the nomination column in the insurance proposal form you get, it will leave a negative impression on the insurer. If the insurer cannot identify the legal heir, they would not be able to process the claim. The nominee has to be present during the claim settlement.

3. Non-disclosure

If you have a certain kind of disease or condition, and you do not inform the insurance company about it, when the insurer comes to know about it, they may reject your claim.

4. Not enough information about the policy

As a policyholder, you must know all the terms and conditions of the policy that you are going to buy. This can help you to avoid any last-minute surprises. In case you are not very sure about a certain clause, it is better to have clarity from the insurance company about the same.

Summing it up

You must take a look at the Claim Settlement Ratio of the insurance company before you a term insurance policy. You should always go for an insurance provider with a higher Claim Settlement Ratio so that the nominee does not face any challenges during the claim settlement.

Know more:

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FAQs: Term Insurance Claim Settlement Ratio

What percentage of CSR should be considered good?

A CSR of more than 80% should be considered good.

Which insurance company has the highest CSR?

Max Life Insurance Company Limited has the highest CSR of 99.35%. However, you can also take a look at various other insurance companies that offer term insurance policies.

How to check Claim Settlement Ratio?

CSR is checked by calculating the total number of claims received against the total number of claims that have been settled by an insurance company.

Is term insurance tax-free?

The sum assured of the term insurance received upon maturity or surrendering a policy, or on the death of the policyholder is tax-free under Section 10(10D) of the Income Tax Act.

Other Term Insurance Products

Jan 05, 2023
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PayBima Team
PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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