National General Insurance Company Limited


5 min read

About National General Insurance Company Limited 

National General Insurance Company limited is India’s one of the largest non-life or general insurance companies headquartered in Kolkata, West Bengal.  Regarded as among the oldest insurers in the country, National Insurance has a commendable presence in the market, especially in North India and East India. With a large product base, the company has a place among the top global insurance companies.

The company was founded in 1906 and was Nationalized in 1972 by merging 21 foreign and 11 Indian companies to make it a subsidiary of GIC or General Insurance Corporation of India. The National Insurance Company got delinked from GIC in 2002 and is presently working as a 100% government owned entity.

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Key Highlights of National General Insurance Company

Company Name National Insurance Company Ltd.
Year of Establishment 1906
Year of Nationalization 1972
Company Type Public/Government
Company Headquarter Kolkata, West Bengal
Products Range Over 200+
Number of Offices Over 1730
Number of Employees 13000+

Awards and Achievements of National General Insurance Company

  • Office on Wheels is a concept that National Insurance introduced in India.
  • The company also pioneered the concept of Bancassurance in India. Along with that they pioneered the concept of Auto tie ups in India and worked on several Social Schemes.
  • They offer 24×7 live chat support.
  • They are the recipient of numerous Indian and international honors such as Iconic Brands 2018 for General Insurance Category by  Economic Times.
  • They won the SKOCH order of merit award in 2017 again for General Insurance category
  • They are the winners of the Asset Asian award for cash management solutions in 2017.

Key Features of National General Insurance Company

Here are the key features of National Insurance Company as mentioned below:

  • Quick Claim Settlement Servicing – The insurer is known for their better customer experience. They offer round the clock live support for claims and policy renewals as well as for addressing grievances etc.
  • Availability of Several Insurance Policies – The insurer presents over 200 insurance products which help in meeting the needs of customers. These products include health, motor, fire, accident insurance, rural insurance, marine, home, burglary, etc.
  • Numerous Products to fulfill the requirement of different sectors – The availability of over 200 products serve the needs of different industries such as Automobile, Healthcare, Banking, IT, Aviation, Power, Oil & Power, etc.
  • Awards and excellence –  The company has been felicitated with several awards for their quality services by recognized brands like ET, Times of India, SKOCH, BSFI etc.

National General Insurance Company Products 

Below are the different products of National General Insurance Company:

National Health Policies

You can choose from a variety of National health plans to insure yourself and your family. This way, you can get help in  not escalating the health bills out of your budget and can easily manage health emergencies.

Some popular health plans by National General Insurance:

  • National Parivar Mediclaim Policy
  • National Parivar Mediclaim Plus Policy
  • Parivar Mediclaim Policy for Family
  • National Mediclaim Plus Policy (Individual)
  • National Mediclaim Policy (Individual Plan)
  • National Critical Illness Policy


National Motor Policies 

To ensure smooth claim settlement of your National motor policy, the policyholder must ensure that he/she is a registered owner of the vehicle and thus can avail the benefit against liability, damage, loss, injury and so on.

Here are the various National Motor Insurance policies available:

  • National Private Car Insurance
  • National Bike Insurance
  • National Commercial Vehicle Insurance


National Home Insurance Policies 

Most people in India own one house, which becomes his/her dream mansion of life. A lot of effort and hard work goes behind creating such as a house. So, it becomes very essential to protect the house from any unforeseen events. With Home Insurance policies available with National insurance company, you can get the best product to insure your house. These are comprehensive plans and thus cover many aspects such as damages, personal accidents,  etc. in terms of your house.

Some policies include:

  • Householders Insurance


National Rural Insurance Policies 

With National Insurance plans, it is possible to make sure that the rural inhabitants of the country get covered appropriately. These policies cover traders, farmers, and other inhabitants of villages with various health and other policies.

Some such policies include:

  • Gramin Suswasthya Microinsurance Policy
  • Gramin Suraksha Bima Policy


How to Get Online Renewal of National General Insurance Policies?

Below are the simple and convenient steps for National insurance renewal online:

  • Go to the official portal of the National Insurance Company ltd and choose the renewal option.
  • Once you click on the option of renewal, you will reach the online renewal page.
  • Here, you must submit details of your current policy number as well as other necessary details.
  • Once your details are submitted, you can make the payment of the premium of National Insurance policy renewal using online banking  and transaction facilities.
  • Once it is done successfully, you will get a copy of the policy on your registered email.
  • Download the copy and keep it safe.
  • Your National Insurance Online renewal is done.

Offline Payment Process

Below are the ways by which you can pay the premium of renewal amount offline:

  • Pay directly at the closest branch of the company by visiting the branch.
  • You can also use the Drop boxes of the company to drop the cheque.
  • Also, you can deposit a cheque at the branch of the Insurer.
  • You can also pay via NIC Agents and Brokers.

National General Insurance Claim Process 

Below are the steps to follow to register a claim with National Insurance Company:

  • In case of most insurances such as car, bike, home etc., you must file a report or FIR at the Police Station near to you if there is  a case of accident, damage, fire, theft etc. to the third party.
  • Also, equally important is to inform the insurer about the incident or event as soon as possible.
  • Now, you must download the claim form or procure it from the branch of the insurer and fill it up correctly.
  • Once you fill the form, attach the required documents along with the form to the branch office directly or through an official agent. The documents to be submitted are Prescriptions given by the doctor, reports of tests done, all medical and chemist bills, summary of discharge, admission details and Police Report (if required).
  • In many cases, the insurer appoints a surveyor or might refer to the doctor for further details.
  • Finally, once everything is taken care of, the insurer settles the claim and the policyholder receives the payment.
  • You can check the National Insurance claim status online.

FAQs on National General Insurance Company Limited

Who can buy the National General Insurance Company Plan?

People within the age group of 18 years to 65 years are eligible for the National General Insurance policies. For children, it is between 3 months and 18 years. For boys - they are considered dependents till the age of 25 if they are students and for girls, they are considered dependents till they are married off.

What types of insurance policies are offered by National General Insurance Company?

The various insurance products offered by National Insurance company include: 

Motor Insurance
Health Insurance
Personal Accident Insurance
Householders' Insurance
Shopkeepers' Insurance
Rural Insurance
Industrial & Commercial Insurance

What is the Claim Settlement Ratio (CSR) of National General Insurance Company?

85.47% is the Claim Settlement Ratio or CSR of National Insurance company.

Can I avail cashless facility with the National General Insurance Plan?

Yes, you can avail cashless facilities with the National General Insurance Plan for both motor and health insurance.

How can I connect with the National General Insurance Company?

We can visit the company branch office, or can use an online process of emails to reach out as well as you can make a call at 1-800-468-3466 to connect with our customer support.

How do I get a copy of my National insurance online?

Go to the website of the insurer. 
Click on the 'Customer Login' page.
Here, you must enter your user ID and password.
Now, make a request for your policy document.
The insurer will send a soft copy of the policy at your email ID.
Download the policy and  keep it safe.

Apr 30, 2022
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PayBima Team
PayBima is an Indian insurance aggregator on a mission to make insurance simple for people. PayBima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. PayBima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.

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