Star Health Insurance

5 min read

Overview of Star Health Insurance

Star Health Insurance is one of the foremost standalone insurance companies in the country started in association with Allied Insurance in 2006. The insurance company specializes in quality mediclaim comprehensive plans for families, individuals, elderly, and corporations.

Known for its extensive range of health insurance policies at reasonable premium prices, this is one of the most reputed insurance providers in the country with a network of over 11000+ hospitals for cashless treatment. Further, Star Health Insurance has a global presence with over 340 branches across the globe.  With 90% claim settlement ratio in the F.Y. 2018-19, the insurance provider has a number of happy and contented customers. The insurance company has continuously ranked among the top health insurers in the country and is the recipient of many awards and achievements.

Key Highlights of Star Health Insurance Company

Key Features Specifications
Network Hospitals Available 9900+
Waiting Period (Pre-existing Ailments) 4 years
Claims Settlement Ratio 78.62%
Policies Issued 37,34,365
Covid-19 cover Available
Renewability Lifelong

* Year Data 2019-20

Awards and Achievements of Star Health Insurance Company

  • Winner of ‘Most Innovative New Product of the Year  2020’ – Young Star Insurance Policy was awarded the Most Innovative New Product of the Year at ASSOCHAM’s Insurance E-Summit and Awards 2020.
  • Winner of ‘Best Health Insurance Provider of the Year’ – Best Health Insurance Provider of the year – Business Today, Money Today Financial Awards 2018-2019.
  • Winner of ‘Health Insurance Company of the Year 2017’ – Finteleket Insurance Awards 2017
  • Winner of ‘Best BFSI Brands 2019’ – Best BFSI Brands 2019 by Economic Times
  • Outlook Money Awards 2017 – ‘Health Insurance Provider of the Year’
  • Money Today Financial Awards 2017-18 – Best Health Insurance Provider of The Year – Business Today Money Today Financial Awards 2017-18

Benefits of Availing Star Health Insurance Plans

Below are some of the major benefits of availing Star Health Insurance Plans:

  • The best benefit of availing insurance from Star Health is that co-payment is not required for individuals less than 60 years of age.
  • The Star health plans cover hospitalization expenses, critical diseases, free medical check-ups,  Ayurveda treatment etc.
  • The insurance provider also offers mediclaim plans for autistic children.
  • The company has many products that cover against coronavirus.
  • No third-party administrator is involved in the claim process, making it simple.
  • Pre-existing diseases are covered after a 4 years of waiting period.
  • The plans come with lifetime renewability.

Also Read: Star Health Insurance Mediclaim Premium Calculator

Health Insurance Plans Offered by Star Health Insurance Company

Below is a comprehensive list of the top Star Health Insurance Plans for family and individuals:

  • Star Family Health Optima Insurance Plan
  • Star Senior Citizens Red Carpet Health Insurance Plan
  • Star Comprehensive Health Insurance
  • Star MediClassic Health Insurance
  • Star Health Gain Insurance Plan
  • Star Super Surplus Insurance Plan
  • Star Diabetes Safe Insurance
  • Star Cardiac Care Health Insurance
  • Star Criticare Plus Health Insurance
  • Star Cancer Care Gold (Pilot Product)
  • Star Special Care Insurance Policy
  • Star Health Novel Coronavirus Insurance Policy
  • Star Outpatient Care Health Insurance Policy
  • Star Health Insurance: Arogya Sanjeevani Policy
  • Star Hospital Cash Insurance Policy
  • Star Health Insurance: Corona Rakshak Policy
  • Young Star Insurance Policy
  • Star Health Corona Kavach Policy
  • Star Accident Care Health Insurance Policy

Below are some Star health insurance policy details:

1. Star Family Health Optima Insurance Plan

This is a family floater health plan where you can pay a single sum insured to receive coverage for both individuals and families.

  • Minimum Entry Age – Adult – 18 years, Children – 16 days
  • Maximum Entry Age – Adult – 65 years, Children – 25 years
  • Sum Insured – 1 lakh to 25 lakh rupees

Members covered 

  • Under Individual plan – 1 adult member,
  • Under family floater plan – 5 members (insured, spouse and 3 kids)

Benefits:

  • Auto-recharge of over 300% of the insured sum is available under this plan.
  • This Star insurance covers newborn babies starting from the 16th day of birth.
  • The plan covers organ transplant costs as well as hospitalization costs, ambulance charges, surgeon fee, and fee of doctor and anesthetist etc.
  • The Star health policy also covers accidental death and disability, air ambulance costs, ophthalmic treatment and dental treatment.

2. Star Comprehensive health insurance policy

This plan offers health coverage to individuals within 3 months to 65 years. The policy offers maternity coverage and newborn babies’ coverage.

  • Minimum Entry Age – Adult – 18 years, Children – 3 months
  • Maximum Entry Age – Adult – 65 years, Children – 25 years
  • Sum Insured – 5 lakh to 1 crore rupees

Members covered 

  • Under Individual plan – 1 adult member,
  • Under family floater plan – 5 members (insured, spouse and 3 kids)

Benefits:

  • Covers permanent disability or death in case of an accident.
  • AYUSH treatment – Ayurveda, Unani, Siddha and Homeopathy covered under this plan.
  • Covers outpatient ophthalmic cure, domiciliary hospitalization costs, and so on.
  • 10% co-pay offered to insured individuals above 60 years.
  • Extra cover such as health checkups, Bariatric surgeries, air ambulance assistance, etc. are offered without any extra costs.

How to buy Star Health Insurance Policy

Below are the steps to buy a Star health insurance policy:

  • Select Gender and full name and age.
  • Enter phone number and click on view plans.
  • Click the ‘continue’ tab and select your city and enter the pin code.
  • Select the plan from the selection offered.
  • Compare different plans and calculate star health insurance premium online.
  • Once you opt for the right plan, you can buy the policy by paying the premium or can contact the customer support team to get more details.
  • Once the premium is paid, the insurer will email the policy details to you.

The process of Renew of Star Health Insurance Plans

Below are the steps for the Star Insurance renewal process:

  • Go to the renewal section of the insurance company’s website.
  • Fill in your policy details –
    • Policy number,
    • Email ID,
    • Date of birth,
    • Registered mobile number etc.
  • Once you submit the details, you will get to know the premium amount of the policy.
  • You can click on the button to Proceed.
  • Make the payment through online banking.
  • Now select the next button to renew the policy.

Also Read: Star Health Insurance Online Policy Renewal

How to File a Star Health Insurance Claim?

Below are the steps to follow for claiming a Star health and allied insurance:

Cashless Claims

  • Go to the insurance desk of a network hospital of the insurer.
  • Show the policy ID.
  • A team of doctors will evaluate the documents and verify the same before processing the claim as per terms of the policy.
  • The Hospital will also verify the identity of the insured before submitting the form of pre-authorization.
  • The process of hospitalization would be assisted by a team of doctors.
  • Once all the necessary formalities are completed, the claim would be settled.

Reimbursement Claim

  • A on-field doctor will assist the insured in the hospitalization process.
  • Once the treatment is over, the insured has to clear all dues and collect all treatment documents from the hospital.
  • Now, fill and sign the claim form and submit all documents and bills (original copies) at the insurer’s branch office.
  • The claim will be settled as per the terms and conditions of the policy.

Claim Settlement Ratio of Star health insurance

The ratio of claims that are settled by an insurer during a policy year as against the complete claims that the insurer receives during the year is called Claim Settlement Ratio.

The claim settlement ratio of Star Health medical insurance for the financial year 2018-19 was 90%, while it was 78.62% for the FY 2019-20.

Financial Year Claim Settlement Ratio
2018-2019 90%
2019-2020 78.62%

FAQs on Star Health Insurance

Why Star Health Insurance?

Star Health Insurance is one of the foremost standalone insurance companies in the country started in association with Allied Insurance in 2006. Known for its extensive range of health insurance policies at reasonable premium prices, this is one of the most reputed insurance providers in the country with a network of over 11000+ hospitals for cashless treatment. Further, Star Health Insurance has a global presence with over 340 branches across the globe. With 90% claim settlement ratio in the F.Y. 2018-19, the insurance provider has a number of happy and contented customers. The insurance company has continuously ranked among the top health insurers in the country and is the recipient of many awards and achievements.

What are the benefits of buying Star health insurance plans?

Below are the benefits:

# Co-payment is not required for individuals less than 60 years of age.
# Cover hospitalization expenses, critical diseases, free medical check-ups, Ayurveda treatment etc.
# Offers mediclaim plans for autistic children.
# Cover against coronavirus.
# No third-party administrator is involved in the claim process.
# Pre-existing diseases are covered after a 4 years of waiting period.
# The plans come with lifetime renewability.

Can I port out my current plan to any of the Star health insurance plans?

Yes, most Star health plans allow portability features within the company from one plan to another as well as from one policy provider to another. You need to approach the company to avail this feature.

What is the process to make a claim through the Star Insurance Company?

Below are the steps for the Reimbursement Claim process:

# A on-field doctor will assist the insured in the hospitalization process.
# Once the treatment is over, the insured has to clear all dues and collect all treatment documents from the hospital.
# Now, fill and sign the claim form and submit all documents and bills (original copies) at the insurer's branch office.
# The claim will be settled as per the terms and conditions of the policy.

What kind of insurance policies are offered by the Star Insurance Company?

Star Health Insurance specializes in quality-driven mediclaim policies only with a wide series of comprehensive health plans for families, individuals, elderly, and corporations.

How to make the Star Insurance online payment to renew the policy?

Below are the steps:

1. Go to the website of Star health Insurance.
2. Click on ‘Renew’ on the home page.
3. Submit policy details. Now, click on the tab ‘Renew’.
4. Choose the quote that suits you aptly.
5. Make the payment online.

What are the health insurance claim settlement options offered by Star insurance?

Policyholders of Star health insurance can make health insurance claims via any of the two options of cashless treatment or reimbursement claim option.

What are the documents required for the claim settlement process at Star insurance?

# Star health card
# Duly filled and signed claim form.
# Copy of FIR or MLC (in case of accident).
# Reports of blood group, x-ray, scans etc.
# Doctor's consultation papers.
# Original invoice of medicine bills.
# Discharge summary
# Other documents

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Gayatri Prabhu, Head-Digital Business at Mahindra Insurance Brokers Limited (MIBL) is one those few digital leaders who has the width and depth that is required to execute an ROI driven holistic digital strategy. She cuts through the noise, identifies the critical levers and leads her team to successful execution of the defined strategy. Her core mantra to win new and retain existing customers is: understand the consumer behavior and craft experiences around it.

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