How to Use Paybima to Buy the Best Health Insurance Policy Online?

Buying health insurance online can be overwhelming with so many options around. Paybima, an online insurance broking platform by Mahindra Insurance Brokers Ltd., eases the process of comparing, choosing, and purchasing the best health insurance policy after tailored evaluation. For a first-time buyer or an upgrade buyer, turning to Paybima will help you out with a more step-wise approach. Thus, here's how to make the best use of Paybima.

With PayBima, you get the exclusive check-online, buy-offline benefit. Let's understand how that can be an effective solution to your requirements.
Why Buy the Best Health Insurance Policy Online?
It is very important to buy health insurance, but why do you buy it online? Because it is very fast and helps you know everything and compare them before opting for one.
Why Choose Paybima for Health Insurance?
In the exclusive process of check-online and buy-offline benefits that PayBima offers, you get to interact with a physical person who will assist you with quotations from various insurers according to your requirements and then help you choose the plan that best suits your requirements. If you are interested in meeting someone face-to-face, you can schedule an appointment at your nearest PayBima store, and the appointment will then guide you through the entire process!
Before diving into the process, here’s why Paybima stands out:
- Multiple Insurer Comparisons: Get quotes from top insurers in one place.
- Customisable Plans: Filter policies based on sum insured, premium, coverage, and add-ons.
- Digital & Hassle-Free Process: No paperwork, just a few clicks to get insured.
- Expert Assistance: Paybima’s advisors help you choose the right policy based on your needs.
- Claim Support: Helps with claim processing and settlement guidance.
Step-by-Step Guide to Buy a Health Insurance Plan from PayBima:
Now, let’s break down the process of purchasing health insurance on Paybima.
Understand Your Coverage Needs:
Before purchasing a policy, evaluate your healthcare needs. Consider the following:
- Individual vs. Family Floater: If you buy for yourself, an individual policy works best. A family floater policy is more cost-effective for covering family members.
- Sum Insured: Choose an adequate coverage amount based on rising healthcare costs. A minimum of ₹5–10 lakh is recommended for metro cities.
- Pre-Existing Conditions: If you have health issues like diabetes or hypertension, look for policies with minimal waiting periods.
- Age Factor: Senior citizens require policies with extensive coverage, lower waiting periods, and specific benefits like domiciliary hospitalisation.
Get Quotes:
PayBima advisors will take your details, provide quotations for various plans that best suit your needs, and explain the same.
Compare Plans Online:
Once you get the policy details from various insurers, you must compare them based on features, premiums, and exclusions. While comparing:
- Check for inclusions and exclusions (e.g., daycare procedures, OPD expenses, maternity cover).
- Look for policies with lifetime renewability to avoid age restrictions later.
- Compare the claim settlement ratio (CSR) of different insurers. A higher CSR indicates a better track record of settling claims.
Check the Waiting Period:
Health insurance plans have waiting periods for multiple reasons, such as pre-existing ailments, specific diseases as well as maternity. Generally, the waiting period varies:
- Pre-existing diseases: 2 to 4 years
- Maternity benefits: 9 months to 4 years
- Specific illnesses (hernia, cataract, etc.): 1 to 2 years
Choose a policy with the shortest waiting period if you need immediate coverage.
Look for Cashless Network Hospitals:
Every insurer has a list of network hospitals where you can avail yourself of cashless treatment. Ensure that:
- Your preferred hospitals and doctors are included in the insurer’s network.
- The insurer has an extensive network of hospitals, especially in your city or travel destinations.
Read the Fine Print on Co-Payment & Sub-Limits
- Co-Payment: Some policies require paying a percentage of the claim amount. Look for policies with zero or minimal co-payment.
- Room Rent Sub-Limit: Some policies cap the room rent (e.g., 1% of the sum insured). This can lead to higher out-of-pocket expenses during hospitalisation. Prefer policies with no sub-limits.
Consider Riders & Add-Ons:
Enhance your coverage by opting for add-ons like:
- Critical illness cover: Provides a lump sum payout for severe conditions like cancer or heart attacks.
- Personal accident cover: Covers accidental disabilities or death.
- OPD cover: Useful for frequent doctor visits and diagnostic tests.
- Maternity & newborn cover: Essential for couples planning a family.
If you want extra protection, you can add riders such as:
- Critical Illness Cover – Pays a lump sum if diagnosed with major diseases.
- Hospital Cash Benefit – Provides daily cash for hospital expenses.
- Personal Accident Cover – Covers accidental disability or death.
Check the Claim Process & Customer Support
A smooth and hassle-free claim process is crucial. Before finalising a policy:
- Read customer reviews about claim settlement experiences.
- Check if the insurer offers 24x7 customer support for assistance.
- Opt for paperless claim settlement for faster processing.
The PayBima team is always beside you to help you with the entire claim process and documentation!
Calculate Premiums & Check for Discounts
Once you zero in on the policy, check the premiums and discounts you can avail of, keeping the benefits intact.
- Use online premium calculators to check the cost of different plans.
- Some insurers offer discounts for online buying, long-term policies (2-3 years), or family discounts.
- Don’t just choose the cheapest policy—focus on coverage and benefits.
Complete the Online Purchase & Medical Declaration
Once you've selected the best policy:
- Fill in accurate personal and medical details. Disclose pre-existing diseases honestly to avoid claim rejection.
- Upload required documents, if any.
- Make the payment via a secure online gateway.
- Receive the policy document instantly via email.

Author Bio
Paybima Team
Paybima is an Indian insurance aggregator on a mission to make insurance simple for people. Paybima is the Digital arm of the already established and trusted Mahindra Insurance Brokers Ltd., a reputed name in the insurance broking industry with 17 years of experience. Paybima promises you the easy-to-access online platform to buy insurance policies, and also extend their unrelented assistance with all your policy related queries and services.
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