About Liberty Motor Insurance

Liberty General Insurance Limited began its operations in 2013 as a joint venture of three companies - Liberty Citystate Holdings PTE Limited, Enam Securities and DP Jindal Group.

The company provides comprehensive commercial retail and industrial insurance products and solutions. It offers personal accident and health insurance, commercial employee compensation insurance, two-wheeler and car insurance, marine insurance, engineering and fire insurance, commercial liability insurance and other types of insurance solutions to its customers.

Claim settlement ratio 87.48%

NCB* starts at 20%, goes up to 50%

Network garage# 900+

24*7 Road Side Assistance Yes

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Top Plans

Liberty Motor Insurance Plan(s) Plan Type
Comprehensive Policy Plan Type : Comprehensive

Key Highlights of the Company

Liberty General is famous for its wide products with comprehensive coverage and excellent customer service. Let us take a look at some of the key highlights of the liberty general insurance company:

Number of workshops 4000 + workshops across India
Number of employees 1200 + employees across India
Number of offices 110 offices in 95 cities across 29 states

Awards and achievements of Liberty General Motor Insurance

Liberty General Insurance is one of the fastest-growing insurance companies in India. The company has improved its services with each passing year by offering the finest insurance products to its customers for which it has been awarded some prestigious recognition in various events. Some of the awards received by the company are as follows:
  • The company was awarded the ‘Rising Star Insurance Award’ at the India Insurance Awards.
  • Liberty insurance received ‘SAP Pinnacle Awards in the year 2015.
  • The company received ‘Employer of Choice’ by Excellence Awards.
  • The company was recognized as the ‘Best Emerging Organization in BFSI’ by the Patel Group and Company.

Key Features of Liberty Motor Insurance plan

Motor insurance policies offer comprehensive coverage with customisation benefits in which you can enhance the coverage through add-ons by paying an additional premium. Motor insurance policies offered by Liberty General Insurance covers third-party liability, own damages and personal accident for owner/driver among others. Let us have a look at the coverage features of the Liberty motor insurance policy:

Third-party liability

Third-party liability means all the third-party legal claims arising due to an accident which has resulted in losses or damage to any third party in the form of death, physical injury or property damage.

Natural Disasters

Damages due to floods, earthquakes, landslides, storms, rockslides and other natural disasters are covered.

Man-made disasters

Damages due to malicious intent such as terrorism, strikes, etc. are also covered


Theft of your vehicle can cause a huge dent in your savings. Liberty motor insurance policy protects you in case of theft of your vehicle. The comprehensive motor insurance policy pays a lump sum amount to help you buy a new vehicle.

In-transit loss

Accidents to the vehicle during transit by rail, road, lift or inland waterways are covered.

Personal accident cover

Personal accident cover is for the owner or driver of the vehicle. It is paid in a lump sum of up to 15 lacs in case of accidental death or permanent total disablement suffered by the owner or driver of the vehicle.

Exclusions under Liberty Motor Insurance Plans

Though Liberty motor insurance policies offer comprehensive coverage benefits, there are certain instances in which the insurance company is not liable to pay the damages. Such events are known as common exclusions. Your Liberty vehicle insurance excludes the following:
  • Mechanical or electrical breakdown of the vehicle
  • Wear and tear from the daily commute
  • Loss due to depreciation in the value of the vehicle
  • Damage loss suffered by vehicle outside the geographical location of India
  • Contractual liabilities
  • Driving the vehicle under conditions other than the ‘limitations of use’
  • Damage caused due to driving the vehicle without a valid driving licence
  • Damage caused due to driving the vehicle under the influence of drugs or alcohol
  • Damages to the tubes or tyres of the vehicle unless it has occurred in an accident
  • Damage to the vehicle due to civil war, nuclear perils, mutiny, etc.

Types of Liberty Motor Insurance Plans

Motor vehicle insurance provides financial coverage that you may need during an accident. It covers you from financial losses or liabilities and provides peace of mind that you and your vehicle are financially protected from the losses or damages that may arise from an accident. When you buy a motor insurance policy from Liberty General Car Insurance Company, you get more than the basic protection. Liberty Insurance offers motor insurance for both cars and two-wheelers.

Liberty Car Insurance

Car accidents can happen without warnings and can lead to a huge dent in your pocket. Be it third-party liabilities or own damages repair, with a Liberty car insurance policy, you can stay stress-free that you and your car both are covered from financial liabilities in the event of an accident. Liberty General Car Insurance Company offers the following two types of car insurance policy:
Type of Insurance Features
Standalone Own-Damage Car Insurance plan A standalone own-damage insurance covers damages caused to your car. However, it does not cover third-party liabilities or damages and can be brought only if you already have a valid third-party liability insurance policy as mandatory under law.
Comprehensive Car Insurance Plan Comprehensive car insurance covers third-party liability and own damage cover. It provides combined coverage under a third-party liability-only and standalone own-damages policy.

Liberty Two-wheeler Motor Insurance

A Two-wheeler insurance policy provides financial protection against losses or damages that you may face due to thefts, accidents and natural disasters. It also protects the insured vehicle from third-party liabilities if the insured vehicle is involved in an accident which has caused injury to the third party, their vehicle or property. Liberty General Car Insurance company offers the following two types of two-wheeler insurance policy:
Type of Insurance Features
Standalone Own-Damage Two-wheeler Insurance plan A standalone own-damage insurance, as its name suggests, covers damages suffered by the insured vehicle due to theft or accident. Your vehicle can also get damaged in an accident; while the mandatory third-party liability-only policy handles the third-party liabilities, you also need insurance which would cover the repair cost of your vehicle.
Comprehensive Two-wheeler Insurance Plan Comprehensive two-wheeler insurance covers vehicle damages and injury to you or a third party. It provides comprehensive coverage, which extends to the theft of the vehicle. It not only fulfils the legal mandate of third-party liability but also covers own damages suffered by the two-wheeler in an accident.

The process to buy Liberty Motor insurance

You can buy a Liberty Motor Insurance policy through PayBima’s website. Paybima is a digital platform that provides a simple and quick process to choose and buy a suitable motor insurance policy for your vehicle. It also offers a comparison between available plans based on coverage and premium and provides personalized assistance through call or email.  Here are the steps to buying a Liberty motor insurance policy through PayBima:

Go online:

Begin by visiting the official website of PayBima and then choose motor insurance or simply click on www.paybima.com and select ‘Motor Insurance.’ Then select the type of motor insurance policy which you want to buy depending on your insurance needs. If you have third-party liability insurance, you can buy a standalone own-damages insurance policy, and if you want to buy third-party liability, too, you can opt for a comprehensive insurance policy. Liberty General Car Insurance offers two types of motor insurance: a stand-alone damage motor insurance policy and a comprehensive motor insurance policy.

Provide a few details:

After selecting the type of policy, fill in your details such as name, location, contact number, etc. and your vehicle details such as vehicle registration number, its make and model, place of registration, and year of manufacture of the vehicle, etc. PayBima would offer a quote based on your insurance requirements and other details. You can also avail of personalised assistance from Hima to select a suitable motor insurance policy.

Compare the plans:

It is suggested to compare the plan that you have selected with the other competitive insurance policies available in the market to make an informed decision. After filling in the details, a list of available motor insurance policies would be shown on the screen, along with their coverage and premium cost. Compare the plan that you are planning to buy with other leading insurance policies available in the market, and then select the one with comprehensive coverage at competitive premiums.

Submit the proposal form:

Fill out and sign a proposal form with the correct information about you and your vehicle. Then submit the proposal form along with the soft copies of other relevant documents to Liberty General Car Insurance Company. All the documents can be submitted in soft copy online, and the entire process is paperless.

Pay the premium:

The last step is the payment of the premium. Once all information has been entered accurately, just pay the premium online, and the policy will be issued instantly. You can also buy a Liberty motor insurance policy by visiting the nearest branch office of the insurance company.

The process to renew the Liberty Motor Insurance plan

Motor insurance policies come with fixed tenures and lifelong renewals. The coverage benefits in the plan cease after the expiry of fixed tenure. To enjoy uninterrupted coverage, you would have to renew your plan within the due date. You can also renew the policy during the grace period of 30 days from its due date. If you fail to renew it even during the grace period, the benefits under the plan will stop, and your vehicle will not be under insurance coverage. You would have to bear the cost, damages and losses sustained by a vehicle when your policy is in the lapsed state. Moreover, the accumulated no-claim bonus would also expire. Hence, it is recommended to keep a reminder of the due date and renew your policy within its due date to enjoy uninterrupted coverage and a no-claim bonus discount.

The renewal process is very similar to buying a new motor insurance plan. You can renew your policy quickly through the website of PayBima without any hassle and documentation. PayBima provides an easy process to renew the policy through its website. Just visit the website and fill in the insurance policy number of your vehicle. PayBima would display the details of your existing plan and its coverage benefits. You can review the existing coverage before paying the renewal premium and can also buy add-ons to enhance the coverage by paying the minimum premium cost. The premium of the plan would be proportionally adjusted according to the changes made. Make sure to avail no-claim bonus discount and then pay the premium amount. Once the payment is made, you will receive a message on your registered mobile number regarding the issuance of the motor insurance policy. You can contact us at 1800 267 6767 or mail us at paybima.care@mahindra.com for any assistance or help in renewing your Liberty motor insurance plan.

The process to claim the Liberty Car Insurance policy

Liberty general car insurance company offers a seamless and convenient claim statement process with claim assistance at any time. It ensures settling a claim at the earliest and provides effective claim assistance and support services to file and receive a claim. You can claim Liberty Motor Insurance through the PayBima website. The steps are as follows:

Inform Liberty General:

Initiate the claim no sooner than it occurs by informing the insurance company about it. You can contact Liberty General Car Insurance Company by calling on the toll-free number or visiting its official website and quoting your insurance policy number and vehicle registration number.

Locate the nearest workshop:

Liberty General Car Insurance provides both cashless and reimbursement claim settlement. You can avail of cashless settlement of your claim if you repair your vehicle in a networking workshop with which Liberty General has a tie-up. Liberty Genera has a tie-up with 4000+ workshops across India. Locate the nearest workshop through the insurance company's official website and take your vehicle to that workshop for repair.

Damage Assessment:

Liberty General would send a surveyor to assess the damage caused to the vehicle to initiate your claim, after which the repair would begin. The surveyor would inspect your vehicle and submit a survey report to the company. The company would then approve the claim and intimate the workshop to begin the repair.

Submit the Claim Form:

Then fill up a claim form with correct and accurate information of your details, such as name, location, etc. and vehicle details, such as insurance policy number, registration number, etc. You can download the claim form from the official website of Liberty General or can also get it from the branch office of the insurance company. After duly filling out the claim form, submit it with relevant documents for a successful claim settlement.

Claim settlement:

Liberty General would assess the validity of the details and documents provided by you, and if everything is correct, it will approve your claim. Upon approval, you can collect your vehicle from the network garage, and the insurance company would directly settle the repair bills with the network garage.

Claim Reimbursement:

You can opt for a reimbursement claim facility if you want to get your car repaired at a non-networked garage or if your cashless claim gets rejected. For reimbursement of claims, get your vehicle repaired at any workshop nearest to your location, pay all the repair bills, and then submit a claim form to the insurance company along with the original repair bills. Liberty General would verify your claim and credit the amount in your bank account. Certain documents are required to be submitted to Liberty General for the successful settlement of the claim. The documents include the following:

  • Valid Driving License of the person driving the vehicle
  • Vehicle Registration Certificate
  • Original policy documents
  • Bank account details for reimbursement claims
  • Original repairs bills
  • Police FIR and Inspection officer report in case of theft or robbery of the vehicle.

Liberty General Car Insurance Policy Review

Liberty General insurance is India's leading general insurance provider. Liberty motor insurance policy offers you more than basic protection. It is known for its convenient, efficient and best-in-class products. Some other highlights of the company are as follows:

  • Liberty General Insurance has a whopping claim settlement ratio of 94% for the financial year 2021- 2022.
  • The company has tied up with 4000 + network workshops across India so that you can easily avail of cashless claims.
  • Liberty motor insurance offers various add-on covers with its motor insurance policy to help you customize your plan as per your insurance requirements. Everything right from depreciation cover to engine protection cover is available in case you need on

Frequently asked questions

Yes, Liberty General Insurance Company offers personal accident cover to the driver or owner of the vehicle. You can also extend the personal accident cover for passengers by paying an extra premium and add-on personal accident cover.

No-claim bonus is a discount on the amount of premium for every claim-free year. It applies only if an insured has not claimed the term of the motor insurance policy. You can get a no-claim bonus discount only at the time of renewal of the policy, and it applies only to a new car insurance policy. 

Yes, you can calculate the estimated premium for your motor insurance policy using an insurance calculator available on the insurance company's website. We just need to enter your requirements in the calculator to get instant quotes. With this, you can easily select your most suitable motor insurance policy. 

Yes, Liberty motor insurance covers accidental damages under own-damage cover and comprehensive insurance policy. Damages suffered by your vehicle due to accidents or other man-made or natural disasters would be covered subject to the terms and conditions of the policy. 

Liberty motor insurance policy can be brought both offline and online but if you want to know the various terms, conditions, and exclusions about your motor insurance, then looking for it online is a better choice. A motor insurance policy online offers instant quotes, effective comparison between the policies, special offers on the policy and the opportunity to complete the entire process of buying with zero paperwork through PayBima. 

*NCB can be availed as a cumulative bonus and the discount falls approximately between 20% to 50% on own damage premium
# Liberty offers hassle free claim settlement in 900+ garages PAN India