Liberty Motor Insurance Company

Initiate the claim no sooner than it occurs by informing the insurance company about it. You can contact Liberty General Insurance Company by calling on the toll-free number or visiting its official website and quoting your insurance policy number and vehicle registration number.

Liberty General Insurance provides both cashless and reimbursement claim settlement. You can avail of cashless settlement of your claim if you repair your vehicle in a networking workshop with which Liberty General has a tie-up. Liberty Genera has a tie-up with 5000+ workshops across India. Locate the nearest workshop through the insurance company's official website and take your vehicle to that workshop for repair.

Liberty General would send a surveyor to assess the damage caused to the vehicle to initiate your claim, after which the repair would begin. The surveyor would inspect your vehicle and submit a survey report to the company. The company would then approve the claim and intimate the workshop to begin the repair.

Then fill up a claim form with correct and accurate information of your details, such as name, location, etc. and vehicle details, such as insurance policy number, registration number, etc. You can download the claim form from the official website of Liberty General or can also get it from the branch office of the insurance company. After duly filling out the claim form, submit it with relevant documents for a successful claim settlement.

Liberty General would assess the validity of the details and documents provided by you, and if everything is correct, it will approve your claim. Upon approval, you can collect your vehicle from the network garage, and the insurance company would directly settle the repair bills with the network garage.

You can opt for a reimbursement claim facility if you want to get your car repaired at a non-networked garage or if your cashless claim gets rejected. For reimbursement of claims, get your vehicle repaired at any workshop nearest to your location, pay all the repair bills, and then submit a claim form to the insurance company along with the original repair bills. Liberty General would verify your claim and credit the amount in your bank account.

Certain documents are required to be submitted to Liberty General for the successful settlement of the claim. The documents include the following:
 

• Valid Driving License of the person driving the vehicle

• Vehicle Registration Certificate

• Original Policy Document

• Bank account details for reimbursement claims

• Original repairs bills

• Police FIR and Inspection officer report in case of theft or robbery of the vehicle.