How to Check EPF Claim Status Online and Offline?

Retirement is an important phase in life. After working for years, people look forward to having a peaceful retired life. However, without financial security, this can remain a dream. Hence, saving for retirement is very important. The government of India started the Employees Provident Fund Organization (EPFO) to allow financial security to employees after retirement.  Employees Provident Fund (EPF) is a savings scheme in which both employers and employees contribute a certain amount of the employee’s salary to help them accumulate a corpus at retirement.

In this post, we will discuss the process of checking the EPFO online claim status and other important aspects related to your EPF account. Read on!

Functioning of EPF

EPF is a pension scheme that serves the purpose of employees after retirement. Under EPF both employees and employers contribute toward the PF fund. The amount contributed by the employee is 12% of the person’s salary, which is deducted from the salary of the individual. A similar amount (12%) is also contributed by the employer towards the fund. Over the years, the contribution accumulates into a corpus thereby allowing the employees to receive a lump sum amount as well as monthly pension benefits after retirement.

Online Ways to Check the Claim Status of EPF

The employee provident fund is a government-backed savings policy. The provident fund organization of India allows employees to check EPF claim status via online and offline methods. Let us take a look at the various ways to check EPFO online claim status below:

1. Through the EPFO Portal:

1. Go to https://www.epfindia.gov.in/site_en/index.php, the EPFO portal
2. Navigate through the homepage and click on the ‘Services’ option
3. Select ‘For Employees’ under the services tab
4. On the page that appears https://www.epfindia.gov.in/site_en/For_Employees.php, click on Know ‘Your Claim Status’ under the services section
5. You will be redirected to the member passbook page. Here, enter your UAN, Password, and Captcha code. Press ‘Sign In’
6. In the next screen, you can see the option of ‘View Claim Status’. Click on it to check your EPF claim status

2. Through the UAN Member Portal:

Here are the steps to check EPF claim status through the UAN member portal:

1. Log in to the UAN member portal https://unifiedportal-mem.epfindia.gov.in/memberinterface/.
2. Log in to the portal using your UAN, password, and captcha code
3. Go to ‘Online Services’ and click on it
4. Next, click on the ‘Track Claim Status’
5. Enter the required details to view the claim status

3. Through UMANG Portal:

EFP members can also visit the official UMANG portal to check the status.

1. Go to the official UMANG site https://web.umang.gov.in/landing/
2. Log in to the site using MPIN or OTP
3. Click on ‘Employee Centric Services’
4. Select ‘Track Claim’
5. Enter your UAN number and click on ‘Get OTP’
6. Once your OTP verification is done, select ‘Login’

Once done, you will receive details on your EPF claim type and tracking ID as well as claim date and status.

Offline Ways to Check the Claim Status of Your EPF

Besides the online options, there are many offline methods to check your EPF claim status as mentioned below: 

1. Missed Call Method:

This is one of the easiest ways to get the details of your UAN claim status. You can simply give a missed call to the toll-free number 011-22901406 from your registered mobile to get a message with the claim status. However, in this case, you should have your UID, PAN, and bank account details updated in your UAN account.

2. Through SMS:

You can also check the claim status of EPF through SMS. Send an SMS to 7738299899 from your registered mobile number linked to your UAN portal. The format is ‘EPFOHO UAN LAN’. Here, UAN is your Universal Account Number and LAN is your preferred language (e.g., ENG for English)

Below are the language options and codes that can be used:

1. English – ENG

2. Punjabi – PUN

3. Marathi – MAR

4. Telugu – TEL

5. Malayalam – MAL

6. Hindi – HIN

7. Gujarati – GUJ

8. Kannada – KAN

9. Tamil – TAM

10. Bengali – BEN

3. Through the Toll-Free Number of EPFO

Employees can track their EPF claim status for withdrawal or transfer by making a call to 1800 118 005, the EPFO customer care (toll-free) number that works round the clock. Employees should keep some documents handy while making the call, such as PF Account Number, UAN number, etc.

EPF Eligibility Criteria

Below are the basic eligibility requirements to avail EPF scheme:

• To avail of the benefits of the Employee Provident Fund (EPF) scheme, an individual has to be an employee in a Public or Private Sector Company
• A minimum of 20 employees must be there in a company to start the EPF fund scheme for their employees

Prerequisites to Check EPFO Status

EPF claim status can be checked online by visiting the official EPFO portal. However, EPF members should have the below documents handy before initiating the process of verifying EPFO claim status.

• They must possess their UAN or the Universal Account Number
• They must also have the details of their EPF Regional office
• Employer details are also a must for checking the status of EPF claims
• If possible, knowing the extension code also helps

How Does an EPF Claim Progress? Different Stages of the Claim

The progress of your EPF claim passes through various stages. In the first stage, EPF claim status shows payment ‘under process.’ You can see this under process in EPFO claim status when you have raised your claim and the claim is under review at the EPFO office. So, it implies that the claim you have raised is in progress. The status will automatically change to ‘Settled’ when the funds are transferred to the bank account of the employee.

Thus, the settled status implies that the claim has been approved by EPFO and the funds have been transferred to the bank account of the applicant/employee.

One may see the ‘Rejected’ status if EPFO denies the claim made by the employee. This can be mainly due to late submission of the claim, improper signature, or any other discrepancies/mismatched details.

An employee can see the status of ‘Not Available’ if the authorities have not yet processed the claim.

Steps to Raise a Grievance Online

Even after days of raising/filing the EPF claim, if an employee can see no progress in the EPFO claim status, the individual can file a grievance with EPFO. Below are the steps to follow for filing a grievance:

1. Go to https://epfigms.gov.in/, the official portal of EPF i Grievance Management System
2. Click on the ‘Register Grievance’ tab
3. Select the applicable option of ‘Status’
4. Enter the Universal Account Number (UAN) and the captcha code
5. Choose the category of your status (pensioner/PF member/employer) or “Others”
6. Retrieve your details by clicking on “Get details”
7. Next click, ‘Get OTP’ and verify your information
8. Choose the category of your grievance and write a description with proof. Now, click ‘Add’ followed by ‘Submit’
9. You will receive an email after the grievance has been registered and an SMS sent to the registered mobile of the EPF subscriber

Can EPF Withdrawal Claims be Cancelled?

If you want to cancel the EPF withdrawal claim form online, there is no such online option available to cancel the EPF withdrawal claim request. However, employees can contact the regional office of EPFO located in your area to cancel the withdrawal claim of an EPF raised online.

Forms Related to EPF Claims

EPF Benefits

There are several benefits of an EPF account. Not only does it act as a retirement savings pool to secure the retired lives of employees, but it also helps with tax benefits under section 80C. Further, the income earned through EPFO is also exempted from tax with a maximum INR 1.5 lakh ceiling.

In addition, the predetermined rate of interest on your EPF fund helps in capital growth. The EPF fund also serves your purpose as an emergency financial cushion during unforeseen situations. EPF also allows the account holder to withdraw the fund partially if any need arises like your children’s education, marriage, buying a home, and so on.

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Wrapping up

The main purpose of starting the employee provident fund was to allow the government and private employees a sense of financial security after retirement. The EPF fund helps employees accumulate significant funds to support their requirements after they retire from their jobs and have no source of permanent income coming in. Thus, EPF not only allows security but peace of mind too for the employees as they know that they have a source of income after retirement.  This makes EPF a noteworthy social security scheme.

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